Job Description :

- Continuous monitoring of system performance and identify potential issues before they impact users.

- Experience working with Industry leading monitoring tools.

- Respond to incidents related to monitoring systems, troubleshooting Level 1 issues and resolving issues promptly.

- Analyze monitoring data to identify trends, anomalies, to identify potential issues.

- Cross-collaboration with development and platform teams to enhance application performance and reliability.

- Participate in on-call rotation to support production systems.

- Automate monitoring processes to improve efficiency and reduce manual overhead.

- Creation of dashboards

- Recommend for best practices in observability, alerting, and incident management.

- Understanding of distributed systems and microservices architecture.

- Conduct post-incident reviews and refine monitoring practices based on findings.

- Provide support during major incidents, coordinating response efforts and communication.

Qualifications :

- Proven experience in a Site Reliability Engineer or DevOps role.

- Hands-on Experience with AWS cloud platforms and Docker, Kubernetes containerization technologies.

- Understanding of networking, Linux Operating systems, Database management.

- Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).

- Excellent problem-solving skills and a proactive attitude.

- Strong communication and collaboration skills.

- Experience in incident management and response frameworks.

- Familiarity with incident management tools like PagerDuty is an added advantage.

Skill sets -

1. AWS

2. Linux

3. NOC (Datadog, Grafana, Prometheus)

4. Kubernetes

5. Database Management

6. Terraform

7. Automation

ACL Digital

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