Job Title: DevOps Operations Head - Kubernetes & Database Environments

Location: Gurgaon

Employment Type: Full-Time

Reports To: Director DevOps

Job Summary

We are seeking a highly skilled and experienced DevOps Operational head to oversee the 24x7 operations of our Kubernetes and database environments across 14 geographic regions. The ideal candidate will have a strong background in managing large-scale, distributed systems, ensuring high availability, scalability, and performance. The candidate will lead a global team of DevOps engineers, database administrators, and SREs to ensure seamless operations, incident management, and continuous improvement of our infrastructure.

DevOps Strategy & Leadership

Contribute to defining, shaping and executing the organization's DevOps vision, strategy, and best practices.
Lead, mentor, and grow a team of DevOps engineers, DBAs and SREs.
Collaborate with engineering, IT, developers, and security teams to ensure DevOps practices align with business goals.

DevOps Operational Management

Oversee the 24x7 Devops operation - Kubernetes clusters, databases & tools environments across 14 geographic regions.
Ensure high availability, scalability, and performance of production systems.
Implement and maintain monitoring, alerting, and incident response processes to minimize downtime.
Manage on-call rotations and ensure timely resolution of incidents.

Infrastructure Management and Optimization

Manage the devops infrastructure on premises - ensuring scalability, reliability, security, and cost optimization.
Ensure high availability, disaster recovery, and failover strategies are in place and working correctly all the time by conducting regular disaster recovery drills and ensure readiness for failover scenarios
Implement automation to streamline deployment, scaling, and management processes.
Collaborate with development teams to ensure infrastructure meets application requirements.

CI/CD & Automation

Develop, implement, and maintain CI/CD pipelines for fast and reliable software releases.
Drive automation of infrastructure provisioning, configuration management, and deployment processes.
Improve software delivery speed and reliability by enforcing DevOps best practices.

Security & Compliance

Ensure DevOps processes follow security best practices for full compliance, including vulnerability scanning, compliance checks, and incident response
Implement and manage access controls, encryption, and vulnerability management processes.
Collaborate with security teams to implement DevSecOps strategies.
Maintain compliance with industry standards such as ISO 27001, SOC2, or HIPAA.

Vendor & Tool Management

Evaluate and manage third-party tools and services for Kubernetes and database operations.
Maintain relationships with cloud providers and other vendors.

Monitoring, Observability & Performance

Implement and optimize monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK stack, Datadog).
Ensure system reliability, uptime, and performance through proactive observability practices.
Establish and maintain SLAs, SLOs, and error budgets to measure service performance.

Collaboration & Stakeholder Management

Work closely with software development, IT operations, and security teams to streamline development and deployment workflows.
Engage with business stakeholders to align DevOps practices with company objectives.
Provide executive-level reports on DevOps performance, key metrics, and improvement initiatives.

Reporting & Metrics

Provide regular reports on system performance, uptime, and incident trends to senior leadership.
Define and track key performance indicators (KPIs) for operational excellence.

Key Qualifications

Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
10+ years of experience in DevOps, SRE, or infrastructure management.
3+ years of experience managing Kubernetes clusters in production environments.
3+ years of experience managing distributed database systems (e.g., PostgreSQL, MySQL, MongoDB, Cassandra)
Proficiency in infrastructure-as-code tools (e.g., Terraform, Ansible, Helm).
Experience with monitoring and observability tools (e.g., Prometheus, Grafana, Datadog).
Strong leadership and team management skills.
Excellent problem-solving and communication skills.

Preferred Skills

Master’s degree in a related field.
Certifications in Kubernetes (e.g., CKA, CKAD) or cloud platforms (e.g., AWS Certified DevOps Engineer).
Experience managing multi-region, multi-cloud environments.
Knowledge of database performance tuning and optimization.
Familiarity with CI/CD pipelines and GitOps practices.

Key Competencies

Strategic thinking and ability to align operational goals with business objectives.
Strong organizational and time management skills.
Ability to work under pressure and manage multiple priorities.

Collaborative mindset with a focus on building strong cross-functional relationships

Airtel International LLP-Airtel Africa

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