DevOps Engineer

Experience - 2 to 4 Years

- Availability for working in weekly rotational on-call

Key Responsibilities: - Owning production infrastructure availability round the clock and year running on heterogeneous public cloud including AWS and GCP - Writing reusable Infrastructure code and testing frameworks for Infrastructure - Writing tools and frameworks to allow engineers to provision infrastructure and manage access controls - Ensure solutions for cloud security, secrets management and key rotations. - Taking on new infrastructure requirements and infrastructure code - Reducing Mean Time To Recovery(MTTR), enabling High Availability and fault tolerant systems - Containerization and containerization orchestration(K8s) of the entire platform.

Skills required: - Bachelor’s degree in Computer Science - Extensive experience with Linux systems engineering. - Experience in managing multiple production-grade Kubernetes clusters. - Expertise in managing large-scale Cloud infrastructure, preferably AWS and GCP using Kubernetes.

- Expertise in different deployment strategies and hands-on experience of CI/CD methods and tools - Handling large-size logs using systems like ELK and metrics at a high scale - Strong hands-on experience in automating Infrastructure provisioning and configuration using tools like Kubernetes, Helm, Ansible, Packer, Terraform, Docker including proactive monitoring. - Writing applications using programming languages like Python and Perl with working experience on scripting languages like shell.

- A collaborative spirit with the ability to work across disciplines to influence, learn and deliver. - Systematic problem-resolution approach, coupled with strong communication skills and a sense of ownership and drive. - Knowledge of Databases like MariaDB, mongo and AeroSpike is a plus

Why Birdeye?

15 years ago brands controlled customer experiences. But in 2022, it’s customer experiences that control brands. Customers now choose businesses based on shared experiences, not ads. So marketers now have to create and promote great experiences, and they need a platform that can do this at scale. Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab. The company has been the highest-rated Experience Marketing platform over the last 5 years on G2. To learn more, please visit: https://birdeye.com

Interested candidates, Please send their resumes to iqbal.kaur@birdeye.com

Regards

Iqbal kaur

Birdeye

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DevOps Engineer