About Birlasoft:

Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.

About the Job: Looking for Microsoft Dynamics 365 F&O Solution Architect (Sales, Project Operations, and Finance & Operations)

Job Title: Microsoft Dynamics 365 F&O Solution Architect

Location: Bangalore, Noida, Chennai, Pune, Hyderabad

Educational Background: Post graduation/bachelor’s degree.

Key Responsibilities:

Role purpose

The objective of this role is to develop solution architecture for end-to-end Microsoft Dynamics ERP (Sales, Project Operations, and Finance & Operations) tailored to the APAC markets. This entails thoroughly exploring all relevant options concerning time, cost, and compliance with the company's standards, policies, and practices while effectively addressing the business's needs. The role will also oversee the delivery of the solution for dentsu business operations, ensuring it adheres to the appropriate governance frameworks.

Key Accountabilities

Lead end-to-end solution architecture (functional + technical) across Sales, Project Operations, and Finance & Operations
Drive solution shaping, including requirement workshops, estimations, solution design and delivery
Define and govern integration architecture and data flows ensuring scalable, secure, and seamless system connectivity
Act as a trusted advisor to business and executive stakeholders, aligning solutions to business goals and driving decision-making
Ensure controlled, compliant, and risk-mitigated changes across environments, adhering to governance and enterprise standards
Evaluate project constraints to optimize architecture, mitigate risks, and drive process re-engineering for project-based delivery models
Architect and enable end-to-end project lifecycle processes (plan, resource, deliver, bill, recognize revenue) for professional services scenarios
Provide architecture governance and technical leadership across lifecycle including design reviews, business playbacks, testing strategy, and guiding delivery teams
Drive continuous improvement and innovation, leveraging D365, Azure, and emerging technologies to enhance business outcomes and operational efficiency

Professional Knowledge/Skills

15+ years’ experience in Microsoft Dynamics ERP and CRM or similar product Implementation
12+ years’ practical experience in D365 Finance and Operations, Project Operations and Customer Engagement
Experience with D365 Implementation for APAC countries
Certifications – D365 F&O Solution Architect or Functional Consultant Associate certification mandatory.
Experience supporting System Integration using Logic app, Boomi, Snaplogic or other middleware
Experience in implementing Microsoft Dynamics out-of-box and custom Copilot AI agents
Experience delivering using Agile methodologies
Experience with Continuous Integration/DevOps methodology using Azure DevOps
Experience in ITSM processes (InM, PrBM, ChGM, SRM) toolsets such as ServiceNow.
Excellent analytical and problem-solving skills.
Ability to explain complex technical details clearly to both technical and non-technical audiences, fostering understanding and collaboration.

Personal attributes

A 'can do' attitude that is delivery focused
The ability to engage & lead others from a technical perspective
The tenacity to ensure desired outcomes are achieved
Must be able to work independently and in a team environment
The ability to communicate well on both a business and technical level

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