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This Is Helix. Powered by You.

At BMC Helix, we don’t do ordinary. We’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

At BMC Helix, we help global enterprises run and reinvent their businesses with cutting-edge technology. Our BMC Helix portfolio delivers modern, cloud-native SaaS solutions for IT Service Management (ITSM), IT Operations Management (ITOM), and AIOps.Within IT Operations Management (ITOM), BMC Helix empowers organizations to proactively monitor, diagnose, and remediate issues across complex hybrid and multi-cloud environments. We’re building intelligent automation that keeps mission-critical systems resilient, scalable, and secure. Now, we’re looking for a DevOps Engineer to join our team and play a strong role in shaping the future of ITOM delivery.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

Contribute to monthly deployments and upgrades of the ITOM SaaS suite across 20+ global data centers
Contribute to semi-annual upgrades of services like Victoria Metrics, OpenSearch, Redis, and Kafka across AWS, Oracle, and Google Cloud.
Migrate customers between ITOM instances, apply hotfixes, implement change requests, and resolve service requests.
Remediate monitoring alerts, contribute to automation initiatives, and implement reliable processes that scale.

To ensure you’re set up for success, you will bring the following skillset & experience:

2 to 5 years of experience in a DevOps role
Bachelor’s Degree in a related field; certifications such as CKA, AWS, GCP, OCI are a plus
Strong experience with Kubernetes, including Helm charts
Proficiency in Shell scripting (absolute must); additional scripting/automation experience with Python and Java is desirable
Hands-on experience implementing CI/CD pipelines using tools such as Jenkins and Spinnaker, following best practices
Knowledge of Terraform & Ansible is desirable
Familiarity with version control systems (Git) and project management tools (JIRA)
Experience with at least one or all of AWS, Google Cloud, and Oracle Cloud
Exposure to AWS managed services such as Kafka, OpenSearch, ElastiCache, and Postgres/RDS is a plus
Experience with monitoring tools such as Kibana, Fluentbit is a plus

Why Work Here? Because You’ll Matter.

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.

Make Your Mark At Helix

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Helix maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At HELIX we believe in pay transparency and have set the midpoint of the salary band for this role at 2,117,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of HELIX's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

( Returnship@BMC )

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

BMC Helix

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