Description and Requirements

"At BMC trust is not just a word - it's a way of life!" Description And Requirements

CareerArc Code

CA-SB

Hybrid

BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.

Our IS&T (Information Services and Technology) department provides all the required technology and operational support services to run our business here in BMC! We have over 200 servers on premises to support production, disaster recovery, databases, applications and over 1000 servers in Lab environment. IS&T is transformational not only for BMC but also for the customer experience, because we give a 360 degrees view to the customer about the products they should know, opportunities in the pipeline, and any service issues outstanding with the customer. We use cutting-edge technologies to manage BMC's infrastructure and showcase it to the customers – program is called BMC on BMC!

BMC IT is seeking a Lead Platform System Admin with deep expertise in Application Infrastructure Architecture, DevOps, and Enterprise Operations. This role is responsible for designing, deploying, and supporting highly available, secure, and scalable application platforms across hybrid cloud environments (On Prem, SaaS, PaaS).

The ideal candidate has strong hands on technical capabilities, experience leading enterprise scale production environments, and a proven track record of improving system resilience, automation, and operational efficiency.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

Manage and support production application environments, ensuring high availability, performance, scalability, and security.
Lead incident management, problem resolution, and root cause analysis (RCA) for critical production issues.
Design and maintain application infrastructure architectures across hybrid cloud platforms.
Enforce IT governance, security policies, and compliance standards for applications and infrastructure.
Implement DevOps and DevSecOps practices, including CI/CD, automation, security analysis, remediation and integration.
Reduce MTTR and outage windows through automation, proactive monitoring, and observability solutions.
Collaborate with application, network, security, and platform teams to troubleshoot and assess business impact.
Drive continuous improvement initiatives for application upgrades, patching, and infrastructure optimization.
Provide technical leadership, stakeholder communication, and cross team coordination.
Participate in 24x7 on call rotations as required.

To ensure you’re set up for success, you will bring the following skillset & experience:

Bachelor's degree in computer science, Information Technology, Engineering, or related field (or equivalent experience).
6+ years of experience in the below skills :-
Application Infrastructure Design
DevOps / DevSecOps
Enterprise IT Operations
Proven experience in large-scale enterprise environments.
Application Infrastructure Architecture (Hybrid: On-Prem, SaaS, PaaS)
Operating Systems: Linux, Windows, AIX
Cloud Platforms: AWS ; Azure
Cloud Platforms: Familiarity with AWS, and/or Azure for scalable AI implementation
Agentic AI & RAG: Designing autonomous agent systems and Retrieval-Augmented Generation (RAG) pipelines. Microsoft Power Platform and Co-pilot experience preferred.
MLOps/AIOps: Skills in automating, managing, and monitoring AI agents, pipelines and agent security.
Containerization & Orchestration: Kubernetes, JFrog
CI/CD & Automation:
Jenkins, GitHub Actions
Control-M, Ansible
Terraform, Python, Shell Scripting
Incident, Change, and Problem Management
Remedy or equivalent ITSM platforms

Whilst these are nice to have, our team can help you develop in the following skills:

Identity & Access Management: Okta SSO, LDAP, Active Directory
Testing Tools: Postman, ReadyAPI, SmartBear TestComplete
Integration Technologies: webMethods EAI, webMethods API
Monitoring & Observability:
Experience with enterprise disaster recovery planning and execution

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 3,398,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

(Returnship@BMC)

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

BMC Software

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