***This role is FTE only and is not open to C2C or any 3rd Party Assistance***

Job Title: Systems Engineer (Mid-Level)

Job Type: Direct Hire. Target range is 120-130k; 10% annual bonus, 401k match, PTO, health benefits

Job Location: Hybrid in Atlanta (Onsite Tuesday, Wednesday, Thursday)

Position Summary

We are seeking a highly skilled Senior Systems Engineer who has owned production systems, participated in major incident response efforts, and understands how resilient systems are designed, monitored, and continuously improved. The ideal candidate combines strong infrastructure and cloud engineering experience with expertise in observability, automation, and operational excellence.
We are looking for engineers who can develop standards, create scalable solutions, automate operational processes, and influence engineering teams across the organization.
You will work closely with software engineers, platform teams, and technical leaders to build observability frameworks, improve incident detection and response, establish resilience strategies, and drive adoption of modern operational practices.

Key Responsibilities

Design and implement scalable observability solutions across cloud-native and distributed environments
Develop and champion best practices for metrics, logging, tracing, synthetic monitoring, and alerting
Improve organizational capabilities for incident detection, triage, and response
Drive adoption of AWS monitoring best practices across engineering teams, and help define spec-driven observability standards for cloud workloads
Build automated remediation and response capabilities to reduce time-to-detection and time-to-resolution
Develop automation solutions that eliminate manual operational work
Build integrations, tooling, workflows, and self-service capabilities that improve operational efficiency
Leverage AI and emerging technologies to enhance operational intelligence and workflow automation
Build strong working relationships with engineering managers, architects, technical leads, and product teams
Act as a trusted advisor on observability and reliability best practices

Required Qualifications

Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field and 4+ years of relevant experience, or an equivalent combination of education and experience
Hands-on experience designing, building, and improving AWS CloudWatch-based monitoring, metrics, and alerting across cloud-based environments
Establish and champion cloud observability patterns as the primary standard for engineering teams operating in AWS
Strong experience with enterprise monitoring, observability, incident management, and operational tooling
Experience designing and implementing monitoring strategies for large-scale distributed systems
Professional experience writing and maintaining synthetic monitoring solutions
Proficiency in Python, JavaScript, Ruby, or similar scripting/programming languages
Experience with source control systems and CI/CD pipelines
Familiarity with Infrastructure-as-Code principles and automation frameworks
Knowledge of platform integrations, APIs, and automated operational workflows
Experience supporting production environments and participating in on-call and incident response activities

Preferred Qualifications

Experience with modern observability platforms, APM solutions, log aggregation, and event management tools
Background building internal platforms, shared services, or developer enablement tooling
Experience applying AI or machine learning concepts to operational workflows
Familiarity with Site Reliability Engineering (SRE) principles and practices
Experience implementing automated remediation and event correlation solutions
Exposure to large-scale cloud-native architectures and containerized environments

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