Capio Group is looking for an experienced DevOps Engineer!

Full-time employee - Remote

Salary: $115,000 - $125,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:

Capio Group is looking for an experiencedDevOps Engineer to work as part of a team to provide maintenance and operational support for the client’s multiple Salesforce Orgs. The team will be responsible for implementing system enhancements, developing new applications, and managing all phases of the Software Development Lifecycle for client’s orgs and their associated applications, including their integrations with other systems or applications.

As part of the team, theDevOps Engineer will be responsible for tasks including but not limited to:2. Software Development Lifecycle (SDLC)3. Release Planning and Execution4. Agile Methodology and Enhancements5. Reporting and Documentation6. Code Analysis and Security7. Testing and Issue Resolution8. Development and Support9. User Management10. API Integration and Resource Management11. Documentation and Deliverables12. Knowledge Transfer Documentation13. On-Demand Support14. Knowledge Sharing Sessions15. Feedback MechanismMandatory Experience:Desirable Experience:Equal Opportunity Employer:

Maintenance and Operations
Provide ongoing maintenance and operational support for all listed applications
Resolve production issues and bugs efficiently
Support enhancements and new feature development as needed
Manage data imports and outgoing registration emails to claimants where applicable
Manage all phases of the SDLC for existing applications, including requirements gathering, design, development, unit testing, test planning, test preparation, and execution
Develop new applications as business needs arise, following the same SDLC phases
Provide comprehensive testing services including planning, strategy, entry and acceptance criteria, test data preparation, environment support, and UAT test scenarios and scripts
Perform release planning and execute code deployment activities across all environments (development, test, pre-production, and production) in coordination with Client stakeholders
Utilize Client tools for project planning, software development, release management, configuration management, and document testing activities, including defect tracking and resolution
Release enhancements, changes, and improvements, or address technical debt at least once a month using Agile methodology
Provide necessary artifacts and reflect these activities in monthly reports
Support ad-hoc reporting requests at both the Salesforce Org level and application level
Create and update system documentation including the System Design Documentation, System Security Plan (SSP), System Architecture Document (SAD), Information Systems Recovery Plan (ISRP), and Technical Support Protocol (TSP) for all applications
Support periodic code analysis with Veracode for all applications and immediately detect flaws to conform to Client policies
Support integration with Elastic for operational visualizations, usage trends, business insights, alert creation, and log availability for troubleshooting
Support various testing types including system testing, integration testing, heuristics testing, Application Security Assessment (ASA), User Acceptance Testing (UAT), Usability Experience (UX), and Customer Experience (CX)
Investigate and resolve production issues, providing solutions as necessary
Gather requirements, design, develop, unit test, plan, prepare, and execute corrective, adaptive, perfective, and enhancement changes
Provide test planning, testing strategy, entry and acceptance criteria, test data preparation, environment support, test reports, test scenarios, and scripts for UAT
Support provisioning and de-provisioning of users based on customer requests
Salesforce Upgrades and Legislative Changes
Prepare, plan, facilitate, and update applications as necessary, including regression testing and support for periodic Salesforce upgrades
Analyze and implement necessary changes in response to legislative updates within contract constraints
Support enhancements to API integrations between applications and other Client systems
Develop new APIs as needed based on evolving business requirements and integration needs
Provide all document deliverables in electronic form using Microsoft Office tools, as appropriate
Submit deliverables established by the Work Authorization process along with the related Work Authorization
Develop and maintain comprehensive documentation, including user guides, training materials, and system operation manuals. Ensure this documentation is regularly updated and accessible to Client’s staff, and provide training on how to use and update these resources
Offer on-demand support and training resources, such as recorded webinars, FAQs, and troubleshooting guides, to assist Client’s staff with ongoing questions or issues they may encounter
Organize knowledge-sharing sessions where vendor experts and Client’s staff can discuss challenges, share insights, and collaborate on solutions related to system use and development
Implement a feedback mechanism to collect input from Client’s staff on training effectiveness and areas for improvement. Use this feedback to refine training programs and ensure they meet staff needs effectively
Must have a minimum of four (4) FTE years of experience as a DevOps Engineer or in a similar role, specifically in Salesforce build and release management: Proven experience with the Salesforce development lifecycle, including deployment processes, continuous integration, and continuous deployment (CI/CD) pipelines
Must have a minimum of four (4) FTE years of experience with GitHub, including automated unit tests and builds: Hands-on experience using GitHub for source code management, version control, and CI/CD integration specific to Salesforce projects
Must have a minimum of four (4) FTE years of experience writing build and deployment scripts via automation: Proficiency in scripting languages such as Python, PowerShell, or others relevant to Salesforce deployment automation
Must have a minimum of four (4) FTE years of experience with Salesforce DX (Developer Experience) and deployment tools: Experience with Salesforce DX for managing and deploying Salesforce metadata, including using Salesforce CLI, change sets, and Metadata API
Must have a minimum of four (4) FTE years of experience with Salesforce environments and release management: Experience managing multiple Salesforce environments (e.g., sandboxes, production) and coordinating releases across these environments
Must have a minimum of four (4) FTE years of experience implementing DevSecOps practices in a Salesforce context: Experience integrating security practices into the CI/CD pipeline and managing security aspects of Salesforce deployments
Must have a minimum of four (4) FTE years of experience with cloud computing platforms: Knowledge of cloud-based infrastructure, with a focus on Salesforce’s cloud environment
Must have a minimum of four (4) FTE years of experience with containerization services: Experience with Docker or similar tools, if relevant to the Salesforce deployment process
Must have a minimum of four (4) FTE years of experience authoring SDLC deliverables, including release documentation: Ability to create and maintain documentation for the software development lifecycle, including deployment and release plans
Must possess a Bachelor’s degree in Business Administration, Information Technology (IT), or Engineering field. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of the degree must be provided upon request
Must be able to provide at least two (2) current references from previous engagements with other companies or government entities of similar size, scope, and type of service
Must have a minimum of six (6) FTE years of experience as a DevOps Engineer or in a similar role, specifically in Salesforce build and release management: Proven experience with the Salesforce development lifecycle, including deployment processes, continuous integration, and continuous deployment (CI/CD) pipelines
Must have a minimum of six (6) FTE years of experience with GitHub, including automated unit tests and builds: Hands-on experience using GitHub for source code management, version control, and CI/CD integration specific to Salesforce projects
Must have a minimum of six (6) FTE years of experience writing build and deployment scripts via automation: Proficiency in scripting languages such as Python, PowerShell, or others relevant to Salesforce deployment automation
Must have a minimum of six (6) FTE years of experience with Salesforce DX (Developer Experience) and deployment tools: Experience with Salesforce DX for managing and deploying Salesforce metadata, including using Salesforce CLI, change sets, and Metadata API
Must have a minimum of six (6) FTE years of experience with Salesforce environments and release management: Experience managing multiple Salesforce environments (e.g., sandboxes, production) and coordinating releases across these environments
Must have a minimum of six (6) FTE years of experience implementing DevSecOps practices in a Salesforce context: Experience integrating security practices into the CI/CD pipeline and managing security aspects of Salesforce deployments
Must have a minimum of six (6) FTE years of experience with cloud computing platforms: Knowledge of cloud-based infrastructure, with a focus on Salesforce’s cloud environment
Must have a minimum of six (6) FTE years of experience with containerization services: Experience with Docker or similar tools, if relevant to the Salesforce deployment process
Must have a minimum of six (6) FTE years of experience authoring SDLC deliverables, including release documentation: Ability to create and maintain documentation for the software development lifecycle, including deployment and release plans
Must have a minimum of six (6) FTE years of experience with Infrastructure as Code (IaC) tools: Experience with tools like Terraform or Salesforce-specific IaC solutions for managing infrastructure and deployment configurations
Must have a minimum of six (6) FTE years of experience using monitoring and logging tools: Familiarity with tools such as Prometheus, Grafana, or Salesforce-specific monitoring tools for performance and error tracking
Must have a minimum of six (6) FTE years of experience with advanced security practices and tools: Experience with security tools and practices relevant to Salesforce environments, including vulnerability assessments and security monitoring
Must have a minimum of six (6) FTE years of experience with performance optimization techniques and tools: Ability to optimize the performance of Salesforce deployments and integrations
Must have a minimum of six (6) FTE years of experience with hybrid and multi-cloud environments: Knowledge of managing Salesforce in conjunction with other cloud platforms if applicable to your deployment architecture
Must possess a Master’s degree in Business Administration, IT, or Engineering field. A copy of the degree must be provided upon request

At Capio Group, our employees are our greatest asset and diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unyielding and is central to our mission and to our impact. We know that having diverse perspectives helps to generate better ideas to solve the complex problems of our diverse clients and the communities they serve.

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