Position Description

Company Profile:

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: DevOps Engineer - SSE

Position: SSE

Experience: 4+ yrs

Category: IT Infrastructure

Main location: Bangalore

Position ID: J1225-0541

Employment Type: Full Time

Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.

Job Description:

Role Overview

We are seeking an experienced DevOps Engineer with 4+ years of hands-on experience to design, build, and maintain highly available, multi-region infrastructure on AWS. The ideal candidate will own the CI/CD ecosystem, implement GitOps practices, drive observability, and ensure reliability, scalability, and cost optimization across enterprise systems.

This role requires strong technical expertise, problem-solving skills, and the ability to mentor junior engineers while collaborating across teams to deliver robust, production-grade solutions.

Key Responsibilities

Design, build, and maintain multi-region, highly available infrastructure on AWS.

Own and manage the CI/CD ecosystem using tools such as GitHub Actions, ArgoCD, and Jenkins X.

Implement and evangelize GitOps workflows with ArgoCD and infrastructure-as-code tools (Crossplane, Terraform).

Build, maintain, and tune observability pipelines using Prometheus, Grafana, Loki, Tempo, and OpenTelemetry end-to-end.

Lead incident response, conduct blameless post-mortems, and reduce Mean Time to Recovery (MTTR).

Drive chaos engineering experiments to proactively test system resilience.

Automate infrastructure, workflows, and operational processes to improve efficiency.

Perform capacity planning, cost optimization, and ensure responsible resource usage.

Mentor junior engineers and review Terraform and CI/CD pull requests for quality and compliance.

Required Skills & Experience

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related 4+ years of professional DevOps, Site Reliability, or Cloud Engineering experience.
Strong experience with AWS cloud services and multi-region deployments.
Expertise in CI/CD tools: GitHub Actions, ArgoCD, Jenkins X.
Hands-on experience with GitOps workflows and infrastructure-as-code using Terraform or Crossplane.
Experience building observability stacks (Prometheus, Grafana, Loki, Tempo, OpenTelemetry).
Strong incident management and troubleshooting skills, including root cause analysis and post-mortems.
Experience with chaos engineering and reliability testing.
Proficiency in automation, scripting, and cloud resource optimization.
Ability to mentor junior engineers and enforce best practices in DevOps workflows.

Preferred Qualifications

AWS certifications (Solutions Architect, DevOps Engineer) preferred.
Experience with container orchestration platforms like Kubernetes or OpenShift.
Familiarity with security best practices and compliance frameworks for cloud environments.
Exposure to cost optimization frameworks and enterprise-scale cloud deployments.

Behavioural Competencies :

Strong problem-solving and analytical skills.
Excellent communication and collaboration abilities.
Proactive mindset with a “fix it before it breaks” approach.
Ability to thrive in high-pressure environments and guide teams during incidents.
Mentorship and team leadership skills.

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Life at CGI:

It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons

Come join our team, one of the largest IT and business consulting services firms in the world

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

CGI

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DevOps Engineer - SSE