Job Title:

DevOps engineer

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

Challenge Conventions
Deliver outcomes unimagined
Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

THIS IS AN ONSITE POSITION IN THE DENVER COLORADO AREA

MAJOR DUTIES AND RESPONSIBILITIES:

The Dev Ops Lead Engineer will own the ideation, design, development, enhancement and continuous improvement of our Continuous Integration and Continuous Deployment CI/CD Pipelines.

Ideation and design – 50% of time

Evaluate our current CI Pipelines
Design new solutions, leveraging and implementing AWS functions
Design, develop and constantly improve existing AWS Environments by enhancing our CloudFormation and Terraform scripts.
Partner with development team to improve development efficiencies
Work with architecture team to ideate and design infrastructure, environment, and CI/CD improvements
Gather technical requirement to document Features/Stories/HLD

Development Work – 50% of time

Enhance existing Entitlements Server Pipelines to integrate automated end to end testing improving our confidence in every deployment
Develop end to end design leveraging AWS resources
Develop micro services in python/java on AWS
Partner with our automation framework team to create CI solutions that improve automated testing
Ideate, design and implement enhanced production monitoring across all of our products
Create new CI/CD Pipelines for new projects
Build system monitoring Dashboards and KPIs
Implement industry and AWS best practices for deployment, monitoring and alerting

Required Qualifications

Independent self-starting problem solver with a creative passion to develop DevOps solutions with a variety of tools, strategies and techniques
Design documentation skills.
Comfortable writing and prioritizing Agile Epics, Features and Stories
Leads Feature grooming sessions with leadership and other teams.
A DevOps thought leader that can contribute to the constant improvement of our processes
Experience designing and deploying AWS solutions using EC2, S3, RDS, SQS, Lambda, Elastic Beanstalk, Elastic Load Balancer, Auto scaling groups, Cloud Formation
Working knowledge of branching and merging code in GitLab
Strong working knowledge of developing CI/CD Pipelines. We use GitLab Runner Pipelines, and strong working knowledge with Jenkins is very transferable
Working understanding of AWS Virtual Private Clouds and AWS Networking.
Strong documentation design and communication skills
A desire to “code” automated Pipeline and AWS solutions vs. building them one off
Strong working experience of integrating automated end to end testing into CI/CD Pipelines
Knowledge of industry best practices for Dev Ops in a Cloud Environment
Experience working in an Agile environment
Willingness to mentor and advise other engineering team members
A solid understanding and passion for Continuous Integration and Continuous Deployment

Related Work Experience

3 to 7 years of experience in Dev Ops
Proficient with Docker based container deployments to create shelf environments for dev teams and containerization of environment delivery for releases and managed the docker container in Kubernetes clustering.
Proficient in AWS Cloud Resources, micro services architecture
Experience writing code in python/java, RDB and/or Mongo DB
Experience integrating various tools such as Gitlab, JIRA, Confluence, Webex Teams and/or Slack to create seamless automated information sharing.
Experience managing and deploying Server releases to Production.
Experience supporting and monitoring and developing alerts for Production environments.

EDUCATION

Bachelor’s degree in computer science, Engineering or related field.

Base Salary:

The base salary range for this position is 91,457-137,186 USD plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The deadline to apply for this position is 1/24/2025.

#Denver

#Colorado

#ConcentrixCatalyst

Location:

USA Denver - 707 17th Street

Language Requirements:

Time Type:

Benefits:

For Regular and Temporary Employees: Healthcare benefits, wellbeing program, dental benefits, vision benefits, flexible spending accounts, health savings accounts, Employee Assistance Program, 401(k), life insurance, accidental death and dismemberment, paid time off, disability insurance, several voluntary benefits; legal, home and auto, accident insurance and hospital indemnity, and holidays.

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

English
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To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

R1571090

Concentrix Catalyst

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