Job Description

IT Sr. Dev Ops Engineer

(This position is hybrid working 3 Days in our Support Center currently located in Denton, Tx but relocating to Plano (Legacy West) in late Fall 2025)

About Sally Beauty Holdings, Inc.

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

About The Role

This role focuses primarily on designing, building, and maintaining our infrastructure as code, while driving automation and operational excellence across our cloud environments.

Responsibilities

Develop and maintain Terraform modules to provision and manage Azure infrastructure.
Build, configure, and optimize GitHub CI/CD pipelines and GitHub Actions for scalable and reliable deployments.
Administer and support Atlassian tools (Jira, Confluence, Bitbucket, etc.), ensuring they align with engineering team needs.
Manage and optimize Azure Cloud resources with a focus on performance, security, and cost efficiency.
Collaborate with cross-functional teams to integrate DevOps practices into development and release cycles.
Ensure adherence to best practices in Infrastructure as Code, automation, monitoring, and security.
Provide insights and support for Oracle OCI deployments as needed.

Knowledge, Skills & Abilities Requirements

5+ years of experience in DevOps or related engineering roles.
Expert-level Terraform skills, with a focus on Azure resource modules.
Strong experience with GitHub CI/CD pipelines and GitHub Actions.
Proven background in Atlassian administration (workflow customization, integrations, and user management).
Deep knowledge of Azure services (compute, networking, storage, security, monitoring, etc.).
Familiarity with Oracle OCI cloud services.
Strong scripting/automation skills (e.g., PowerShell, Python, Bash).
Excellent communication, problem-solving, and teamwork abilities.
Experience with containerization (Docker, Kubernetes), preferred.
Familiarity with monitoring and observability tools (e.g., LogicMonitor, Prometheus, Grafana, Azure Monitor), preferred.
Exposure to multi-cloud strategies and hybrid environments, preferred.

Competencies & attributes

Passionate Learner – inquisitive about the business; open to feedback and coaching, applies learning quickly; applies learning to improve processes and procedures, proactively shares learning with colleagues and leaders; realigning and reshaping projects
Flexible & Agile Adapter – responsive and open to change; works well with ambiguity; adapts to new plans or directions; keeps calm under pressure; perseveres to achieve the plan/task; doesn’t dwell on the past
Talent Builder – considers how we can create an inclusive culture; encourages input from others; invests time as an informal/formal coach or buddy; works to build a diverse team with the right skills and knowledge; looks for ways to acknowledge, motivate, and value the team
Effective Communicator – articulates in an appropriate and accurate manner; emotionally astute while remaining authentic to own style/self; encourages others to express views and opinions; demonstrates active listening and uses probing questions; is concise and relevant with data/info
Team Builder – references the importance of teamwork and actively demonstrates collaboration and sharing; builds and/or participates in effective teams; values the importance of inclusion and various sources of thought/input; humble when operating within a team
Customer Focused Partner – understands internal and external customer needs; contributes to plans and actions to improve the associate and customer journey/experience; holds self and team accountable for improving the customer experience; is an advocate for the customer
Strategic Thinker – progressive thinking with the ability to bring new ideas to life; works with others to develop progressive and cost-effective strategies; provides suggestions to improve upon continuous improvement and scalability within department; uses a broad range of data sources
Big Picture Thinker – understands own department and how other key departments operate; adopts an inclusive approach; seeks feedback reviews progress, and adapts plans as needed; understands interdependencies with other departments
Results Driver – effective at driving and delivering on plans; holds self and team accountable to high standard of delivery; suggests opportunities for innovation and continuous improvement; focuses on the right priorities and uses resources/time wisely; demonstrates grit and determination
Problem Solver & Decision Maker – able to consume department/operational data to identify business; identifies, gathers, and examines the relevant information; makes recommendations and takes action to solve challenges, considers importance/impact of decisions against relevant factors

Working Conditions & Physical Requirements

This will be a hybrid role required to be onsite at the corporate office on specified days. The work environment generally involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.

The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and occasionally requires carrying, moving and setting up of computers, for example desktops, monitors, printers, and other small hardware in the testing lab.

Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!

CosmoProf Beauty

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