About FedEx Dataworks

Born out of FedEx, a pioneer that ships nearly 20 million packages a day and manages endless threads of information, FedEx Dataworks is an organization rooted in connecting the physical and digital sides of our network to meet today's needs and address tomorrow's challenges.

We are creating opportunities for FedEx, our customers, and the world at large by:

Exploring and harnessing data to define and solve true problems
Removing barriers between data sets to create new avenues of insight
Building and iterating on solutions that generate value
Acting as a change agent to advance curiosity and performance

At FedEx Dataworks, we are making supply chains work smarter for everyone.

Summary

As a Cloud Engineer III, you will be responsible for the design, build, deployment, integration, and management of private, public, and/or hybrid cloud platform services supporting the development of complex applications at enterprise scale. In this role the candidate must be able to demonstrate their networking and security protocol knowledge to ensure safe and scalable environment provisioning while protecting accessibility to data assets residing within. The candidate will be developing infrastructure as code using scripts, templates, blueprints, workflows, CI/CD orchestration tools, and other automation technologies in the spirit of speed and consistency. Continuous collaboration will be an important aspect of this role working with a variety of architects and peer engineering teams ensuring deployed services meet the highest levels of scalability, reliability, and performance while balancing security, maintainability, reliability, and operational excellence.

Job Description / Responsibilities

Develop, deploy, monitor and maintain the cloud infrastructure, primarily Azure
Under limited supervision, works very closely with Application Architects, Leads, Cloud Infrastructure Architects team to build Infrastructure for the applications and integrations following the FedEx Platform Guidelines and Principles
Participate in AGILE Process to plan, design, build and ensure infrastructure is available and ready for the software engineers in a timely manner
Ensure cloud-based applications and services run efficiently, securely and reliably
Collaborate with FedEx Reliability team to for monitoring and alerting for the application infrastructure and software components efficiently
Performance of the infrastructure, cost optimization of the infrastructure and scalability of the infrastructure are responsibilities of this role.
It's very important for this role to work in junction with other applications in FedEx to ensure all non-prod environments are available for development, testing, integration, demos.
Provide guidance to the Leads and Engineers with solutions to problems that may arise during the SDLC
Respond to cloud service outage or degradation, identify and fix root causes
Automate cloud operations to streamline deployment, scaling and other repetitive tasks using Infrastructure as Code
Collaborate with DevOps and development teams, support CICD pipelines
Develop and maintain documentation on cloud infrastructure, share best practices
Optimize cloud costs, plan for cloud capacity, implement scaling strategies
Implement security policies for cloud environments, monitor for vulnerabilities, ensure compliance

Skills / Abilities

Strong oral and written communication skills
Azure cloud platform experience
Demonstrable understanding of the 7 layers of the OSI Network Mode
Conversant in system administration skills and tasks that a well-rounded technologist may need to perform
Infrastructure as Code
Experience with one or more programming languages
Automation and scripting in Powershell and Bash
DevOps and CICD pipelines specifically terraform
Kubernetes experience either with AKS or managing your own Kubernetes cluster
Experience in making alerting manageable but catching problems
Experiencing in completing difficult projects, e.g. programming project, system admin, large deployment or migration projects

Minimum Education

Bachelor's Degree/equivalent in computer science, engineering, or information systems and/or equivalent formal training or work experience.

Minimum Experience

Three to four (3-4) years' experience in cloud engineering or related field. Experience providing leadership in a general planning or consulting setting. Some experience as a leader or a senior member of multi-function project teams. A related advanced degree may offset the related experience requirements.

Knolwedge, Skills And Abilities

Strong oral and written communication skills

DomicileInformation

ThispositioncanbedomiciledanywhereintheUnitedStates.TheabilitytoworkremotelywithintheUnitedStatesmaybeavailablebasedonbusinessneed.

Preferred Qualifications

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: U.S. Annual Pay Range: $104,960 to $157,440

Additional Details: Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by 5pm EST on 2/14/25.

FedEx Dataworks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact DataworksTalentAcquisition@corp.ds.fedex.com.

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