About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and more people.

Our scale and rapid growth make Dyson rich in new opportunities. We value new ideas and diverse perspectives, so our people are trusted with real work and responsibility from the outset. You’ll develop fast and have the chance to move into different business areas and regions. And you’ll be part of a global network of like-minded people – a community that supports and learns from each other.

About The Role

As an SDLC Specialist, you’ll be accountable for the day‑to‑day operation, configuration, integration, and improvement of the SDLC toolchain that underpins global engineering teams. This is a hands‑on technical role requiring strong systems thinking, diagnostic ability, and user‑focused problem solving.

You will act as a subject‑matter expert for our Source Code Management & Build, ensuring they are reliable, secure, scalable, and aligned to engineering workflows. You will support engineers across multiple programmes, partner closely with Product Owners and DevOps Engineers, and contribute to the evolution of the developer experience.

Accountable For

Tool Administration & Configuration

Core Tool Ownership

Responsibilities

As a tooling specialist, you will own and manage key SDLC tools, maintaining high standards of consistency and governance. Responsibilities include:

Deployment & Configuration of projects, repositories, pipelines, and permission models
Managing workflows, schemes, templates, and tool‑specific configuration standards
Maintaining tool best‑practice guidelines and enforcing consistent usage patterns
Ensuring coherent configuration across teams, products, and regions

Identity & Access Management

Configure roles, groups, and permission structures
Integrate tools with enterprise identity systems (SSO, LDAP, Azure AD)
Enforce least‑privilege access and compliance with audit requirements
Support user onboarding and offboarding activities

Integration Across the SDLC Toolchain

Own Tool Integrations End‑to‑End

You’ll ensure SDLC tools operate as a connected, cohesive platform, not isolated systems. Key responsibilities:

Maintain integrations across:
- Jira ↔ Bitbucket
- Bitbucket ↔ CI/build systems
- Build systems ↔ SonarQube / BlackDuck
- Build systems ↔ Artifactory
Monitor integration health and performance
Diagnose and resolve cross‑tool or cross‑pipeline failures

Data & Traceability Enablement

Maintain traceability from plan → code → build → scan → artefact
Support evidence requirements for audits, compliance, and release governance
Ensure lifecycle data integrity across engineering processes

Operational Support & Incident Management

Day‑to‑Day Platform Operations

Monitor system health, logs, utilisation, and performance metrics
Respond to incidents, outages, and service degradation
Perform routine maintenance, patching, and upgrades
Manage backups, restores, lifecycle management, and housekeeping

Problem Management

Conduct root‑cause analysis for recurring or high‑impact issues
Distinguish systemic/tooling issues from user errors
Implement preventative fixes, automation, and configuration improvements

User Enablement & Support

User Assistance & Troubleshooting

Support global engineering teams with permissions, configuration, and workflow problems
Interpret log data and tool behaviours to diagnose issues
Provide guidance on correct usage patterns and best practices

Enablement & Documentation

Develop and maintain:
- How‑to guides
- Configuration standards
- Troubleshooting documentation
Contribute to onboarding materials and training
Promote and enable self‑service where possible

CI/CD & Build System Enablement

Pipeline & Build Configuration

Configure and maintain standard CI/CD pipelines
Support multiple languages, frameworks, and build technologies
Maintain reusable pipeline templates and shared libraries
Ensure builds are reliable, repeatable, and aligned with engineering standards

Optimise Build Performance

Identify bottlenecks across build and pipeline stages
Improve caching, parallelism, and artefact reuse
Reduce build failures caused by inconsistent build environments

Change, Upgrade & Migration Support

Tool Upgrades

Plan and deliver upgrades and patches
Validate integrations and behaviours post‑upgrade
Ensure minimal disruption during rollouts
Support rollback paths when necessary

Migration Activities

Assist with migrations across tools, instances, or versions
Support repository, project, and artefact migration workflows
Validate data integrity and completeness post‑migration

About You

Qualification & Skills

Strong hands‑on experience operating and configuring SDLC tools (Jira, Bitbucket, Artifactory, SonarQube, etc.)
Expertise in CI/CD principles, build systems, and DevOps ways of working
Experience diagnosing issues across toolchains and integrations
Knowledge of identity systems (SSO, LDAP, Azure AD)
Exposure to scripting for automation (Python, Bash, or similar)
Understanding of modern software engineering practices and workflows
Ability to work in a fast‑paced, complex engineering environment
Good verbal and written Chinese & English skills.

Behaviours

Detail‑focused, reliable, and systematic
Calm and structured when troubleshooting critical issues
Collaborative, positive, and supportive across global teams
User‑centric, approachable, and clear in communication
Curious, improvement‑oriented, and proactive in learning

Desirable

Experience with cloud platforms (AWS, GCP, Azure)
Familiarity with SAST/DAST or OSS compliance tooling
Experience with large‑scale tool migrations
Understanding of networking fundamentals (DNS, certificates, proxies)
Knowledge in Mandarin

Benefits

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Dyson is an equal opportunity employer. We know that great minds don’t think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or any other dimension of diversity.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Dyson

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