DevOps Engineer – Five9 Specialist

Location: USA – Fully Remote

Salary: $83,000 – $100,000

Type: Permanent

Our client is a global technology leader, delivering AI-driven, data-led, and automated solutions that help organisations operate smarter and more efficiently. Since 1990, they’ve worked with some of the world’s most recognised brands to design and implement end-to-end systems that improve performance, enhance customer experience, and drive real results — all with a strong commitment to sustainability and social impact.

Now, they’re looking for a talented Five9 DevOps Engineer to take centre stage in designing, implementing, and optimising advanced telephony environments. This is your chance to work with cutting-edge technology, influence mission-critical systems, and create seamless communication experiences that truly make a difference.

What you’ll be doing

Design & Implementation

Collaborating with clients to capture requirements and design world-class Five9 solutions.
Leading implementations with a focus on automation, integration, and DevOps best practices.
Supporting system and user acceptance testing to ensure flawless delivery.

Support & Maintenance

Optimisation & Security

Embedding best-practice DevOps principles into everything you do.
Strengthening security measures to protect against breaches and ensure compliance.

Continuous Improvement

Recommending new technologies and enhancements to boost performance and reliability.
Driving process improvements that enhance customer satisfaction.

What we’re looking for

Education & Certifications

Bachelor’s degree in IT, Telecommunications, or related field.
Five9 certifications (Implementation Engineer Bootcamp Parts 1 & 2, IVA Studio) highly desirable.

Why you’ll love it

ECS Resource Group

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