At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

As DevOps Team Leader, you will drive automation, reliability, and scalability across Opayo’s high-volume payment platforms. This role ensures seamless delivery of applications through Development, Test, and Production environments using modern Continuous Delivery practices.

Operating in a 24/7, mission-critical environment, you will lead a team focused on maintaining system resilience, accelerating deployments, and enabling innovation.

Key Responsibilities

Operational Excellence:
- Maintain and support Opayo applications (Payments In/Out) using advanced monitoring tools and custom scripts.
- Proactively detect, troubleshoot, and resolve issues to meet stringent SLAs.

Technical Leadership:
- Remain hands-on (approx. 80% technical) while guiding team priorities and workload.
- Act as the primary technical escalation point and shape technology strategy.
- Drive adoption of modern DevOps practices, including Infrastructure as Code, CI/CD pipelines, and automated patching.

Team Leadership & Development:
- Set clear objectives, review progress, and manage performance.
- Recruit, mentor, and upskill engineers to build a high-performing, collaborative team.
- Foster a culture of innovation, inclusion, and continuous improvement.

Strategic Influence:
- Partner with Development, Infrastructure, and Security teams to align DevOps initiatives with organisational goals.
- Champion automation and modernisation to reduce risk and accelerate delivery.

Essential Skills & Experience

Strong hands-on experience with scripting languages (e.g., Python, Bash).
Expertise in monitoring tools (e.g., Splunk, Datadog).
Proven experience with automation/configuration tools (Jenkins, Gitlab and ArgoCD).
Background in high-availability, high-transaction production environments.
Experience managing and developing technical teams.

Preferred:

Knowledge of payment gateway technologies and compliance frameworks (e.g., PCI DSS).

Qualifications

Degree in Computer Science or equivalent industry experience.

Key Metrics

Maintain system uptime in line with SLAs.
Ensure all releases follow defined CI/CD processes.
Active participation in on-call rotation.

Stakeholders

Operations, Infrastructure, Network, and Database Teams
Agile Development Teams
Security Team

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

Visa Sponsorship

This position is not eligible for visa sponsorship.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.

Elavon Europe

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