DEV OPS ENGINEER

LOCATION: BOSTON

THIS IS A LOCAL ROLE/ HYBRID - MUST BE ABLE TO WORK IN THE BOSTON OFFICE 2-3 days a week.

Immigration sponsorship is not available for this role.

The Role:

This role is at the intersection of infrastructure, reliability and software delivery. It entails ensuring seamless operations,

enhancing system reliability and accelerating software deployment while addressing disaster recovery scenarios working with a

partner’s Disaster Recovery as a Service (DRaaS) offering. Collaboration with cross-functional teams, automating processes and

driving continuous improvement are expected. The hybrid infrastructure cross over for this position is responsible for

implementing, managing, and monitoring enterprise windows infrastructure. The role focuses on co-located infrastructure but

stretches to include Azure cloud activities. Expertise in operating systems, Active Directory, and enterprise-class Applications.

Role Responsibilities:

Design, deploy and maintain robust infrastructure components leveraging infrastructure as code (terraform) in the

provisioning and management of resources

Optimize infrastructure resource allocation, scalability and fault tolerance.

Automate repetitive tasks to reduce manual intervention

Set up monitoring tools to track system health

Define and measure service-level indicators and service-level objectives

Monitor application performance, latency and resource utilization

Create actionable alerts and dashboards

Automate incident response, monitoring and alerting

Implement security best practices across the infrastructure stack

Implement security controls, vulnerability assessment and access management

Work with an Azure cloud platform to manage resources

Build and maintain CI/CD pipeline for efficient software delivery

Collaborate with development teams to integrate automated testing and deployment

Contribute to establishing a culture of continuous integration, delivery and improvement

Bridge gaps between development, operations and other teams

Ensure compliance with industry standards (GDPR, SOC 1, SOC2, etc.)

Diagnose and develop fixes to implement quickly and efficiently for production incidents

Maintain all Windows servers and domains including user administration and system security.

Actively monitor Windows systems to ensure optimal system operation and availability and take corrective action when

necessary.

Design software and hardware configurations for servers and desktop systems.

Install, upgrade, and maintain Windows servers and desktops.

Recommend and implement process improvement activities.

Participate in an on-call rotation for after-hour and weekend support.

Resolve difficult problems when escalated

Recommend and implement new technologies

Participate in a 24x7 on-call rotation

Education and Experience:

Bachelor's Degree encouraged in one of the following fields; computer science or related field

Azure Certifications preferred

Minimum 4 Years Of Experience In Information Technology

At least 4 years of systems engineering, software engineering or DevOps engineering experience

Experience using infrastructure automation tools such as Terraform

Experience with vulnerability scanners and remediation

Experience with Azure cloud services

Familiar with containerization

Experience with Microsoft Windows, Active Directory

Experience with VMWare, Enterprise Class Servers and Storage

Knowledge of Citrix services

Experience With ISO/SSAE16/NIST Or Equivalent Compliance Is Preferred

Knowledge of firewalls, load balancers, VLANs, managed switches and routers

Familiarity with ITIL framework

May consider a combination of relevant experience with educational and other skills and abilities in lieu of

educational requirements.

Skills and Abilities:

Excellent troubleshooting and analytical skills

Effectively work and contribute as part of a team

Up-to-date on latest industry trends; able to articulate trends and potential clearly and confidently

A working understanding of code and script (PowerShell, Python, Perl, Ruby, etc.)

Client relations skills

Strong verbal, written and interpersonal skills.

Experience with Microsoft Office suite of products

Other:

Passion to drive ENGIE Impact’s mission and values

Work Environment:

Work schedules are determined by business need and manager discretion; full time employment is considered 40 hours

per week

Must be willing to work nights and weekends depending upon when issues occur

Health & Safety Working Requirements

Adequate working surface (can fit two monitors, a keyboard, mouse, and docking station)

Adjustable ergonomic chair

Proper Lighting

Heating, air conditioning and ventilation to create a comfortable environment

Appropriate internet and bandwidth to conduct business

Incumbent may be exposed to frequent noise caused by telephones, office machines, and nearby oral communications among fellow employees
As a global organization, attending meetings and events during early mornings and evenings may be required
Performing duties and attending events during the evening and on the weekend occurs occasionally and may be required

Required Physical Abilities:

ability to bend, stoop, reach, stand, move from one area of the building to another on a regular basis, sit and use

computer for a long period of time

Manual and physical dexterity needed to operate a computer keyboard and handle paper documents

Adequate hearing and verbal abilities to communicate effectively in person, by telephone, and by video call

Sufficient near vision acuity to read information appearing on computer display screen, in handwritten forms, and

printed on paper

Ability to lift and carry a stack of forms and documents weighing up to 15 pounds

The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between

sitting or standing as needed when this need cannot be accommodated by scheduled breaks and/or lunch period.

Entering text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers

to a panel of keys used as the primary input device on a computer, typographic machine or 10-Key numeric keypad.

The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medical codes or

alarms) in multiple forms; in person speech; telephone, other remote speech

Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use

of computers.

Benefits at ENGIE Impact:

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, customers, products and services, and community. ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment. All employment decisions at ENGIE are based on business needs, job requirements, and individual qualifications. ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity, or gender expression (including transgender status), sexual orientation, marital status, civil union, or domestic partnership status, military service or veteran status, physical or mental disability, protected medical condition, genetic information, or any other legally protected category (referred to as “protected characteristics”) as defined by applicable federal, state or local law in the locations where we operate.

In accordance with Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At ENGIE Impact, we carefully consider a wide range of non-discriminatory factors when determining pay. Actual pay will vary depending on factors including but not limited to education, experience, skills, qualifications, location, and internal equity. All offers will be in compliance with all local, state, and federal minimum wage requirements.

The target pay range for this position is $71,000-$120,000

In addition to base pay, employees are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional ENGIE benefits include a 401k plan, paid time off, paid holidays, and annual bonus.

Business Unit: GBU Local Energy Infrastructures

Division: SRM

Legal Entity: ENGIE INSIGHT SERVICES INC.

Professional Experience: Skilled ( >3 experience <15 years)

Education Level: Bachelor's Degree

Company Name: ENGIE Impact

ENGIE

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