What role we’re hiring for:

We are a growing fintech organization looking to add Graduate Trainees based in Chennai, India!

What you’ll be responsible for in this role:

Participate in training sessions and workshops to develop job-specific skills
Understand the software development life cycle and how to apply it in project work
Complete as many IT certification, possible
Proficient in several programming languages
Experienced writing code
Expert level in Microsoft Office Applications, including Project
Excellent written and oral communication skills
Familiar with a range of software and hardware
Previous technical support role
Assist in the testing and support of software solutions
Debug and troubleshoot software and applications
Develop and maintain documentation for future reference
Assist in the maintenance and upgrades of existing software
Learn and adapt to new technologies and programming languages relevant to the job
Participate in code reviews to improve coding skills
Work with senior engineers to understand and implement design specifications
Comply with project plans and industry standards
Assist in the execution of tasks and projects under supervision
Collaborate with team members to achieve project goals
Contribute to team meetings and provide fresh perspectives
Analyzing the application logs and Database validation
Resource should be keenly monitoring the email alerts emitted from Production and Lower environment of hosted clients
Resource should be vigilant during Production deployment to monitor the alerts emitted during deployment window
Identify the errors in the job execution to bring it to Support & Operations team attention to reprocess the file
Developing detailed test cases based on the requirements
Executing test cases and analyzing the results to identify defects
Review and validate test results to ensure that they meet the entry and exit criteria.
Reporting defects and status to the stakeholders
Ensuring that Product and applications adheres to quality standards and best practices
Debug client reported issue and reproduced it in test environments
Willing to work in shifts - APAC, UK, US hours
Provide weekend support to Production systems (currently Support team is working on a rotational basis to provide client support)

What experiences and skills are necessary to be successful in this role:

Looking for Engineering graduates with 0-1 years of experience
Preferably B.Tech or B.E Computer graduates (2024 or 2025 Batch)

Knowledge & Skills

Excellent personal management and organization skills.
Excellent communication skills, both verbal and written.
An analytical mindset and technical ability.
Ambitious and driven to exceed expectations.
Ability to communicate at all levels, build positive relationships with colleagues and clients and maintain excellent customer service skills.
Credible and professional.
Able to challenge appropriately and present solutions.
High attention to detail.
Self-starting and able to work on own initiative.

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