Remote Role

Your way to impact

We’re not solving a small problem, and we’re not addressing a small market. We’re tackling returns—the part of the online shopping experience shoppers say they hate most. Our customers, i.e., top online retailers, use Happy Returns’ returns software and reverse logistics to offer shoppers a genuinely delightful return experience while at the same time reducing costs, retaining sales, and making their supply chains more sustainable. We’re making returns legitimately better for everyone, and we’re having fun doing it.

Your day to day

Collaborate on and deploy cloud infrastructure on AWS using infrastructure-as-code (Terraform, Pulumi) that is secure, scalable, and highly available
Actively collaborate with software engineering to define infrastructure, build, release and deployment tooling
Collaborate with information security for requirements and integration with security and compliance tooling
Troubleshoot problems across a wide array of services and function areas
Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems to ensure availability, performance, security, and scalability
Provide recommendations for architecture and process improvements
Help us build and maintain a world class technology system so we can achieve our mission of making returns beautiful for Shoppers, Retailers, and the Planet

What you need to bring

At least 1 year of experience in designing, provisioning and maintaining infrastructure using Infrastructure as Code
Experience in code development in at least one high-level programming language
Knowledge of Kubernetes and containerized applications
Proficiency working with a cloud provider (preferably AWS)
Proficiency with Docker, Git and software development processes for deploying applications
Understanding of/familiarity with using Github Actions (or similar) to build, test and release software
Familiarity with database technology such as PostgreSQL or MySQL
Previous experience using cloud observability platforms such as DataDog or NewRelic
A strong interest in joining a highly collaborative environment and working daily with Product Managers and Engineers
Interest in e-commerce, logistics and/or sustainability
Comfort with leveraging the latest available AI-powered tools (IDEs, agents, automated reviewers) to accelerate and assist with daily development, debugging, and technical tasks

Happy Returns, a UPS Company

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