Job Title

DevOps Engineer

Job Description

So, who are we?

Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.

We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.

We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

Your team

This role is part of our Service Operations function that ensures the stability, resilience, and quality of IT services through strong operational governance and ITIL-aligned practices. The team drives incident response, change control, and continuous improvement to support reliable and scalable environments.

Your role in the Team's Success

Your primary responsibility will be to manage complex production and non-production environments while ensuring alignment with operational standards and compliance with internal controls. By identifying risks, addressing systemic issues, and enhancing process efficiency, you will help maintain operational excellence and foster strong collaboration across engineering, infrastructure, and governance teams. Your role is key to driving service reliability, environment readiness, and continuous improvement.

What You'll Do

Lead and coordinate the resolution of production incidents, including managing major incident bridges and war rooms.
Ensure high availability and reliability across production and non-production environments.
Execute deployments, monitor system health, and support release cutovers and rollbacks.
Automate routine support tasks and environment checks using scripting and DevOps tools.
Develop tools and scripts (e.g., Bash, Python, PowerShell) to improve system resilience and reduce manual toil.
Collaborate with Dev, SRE, and infrastructure teams to enhance observability and CI/CD workflows.
Partner with Change, Release, and Problem Management to drive governance and cross-functional alignment.
Maintain documentation, produce incident trend reports, and lead knowledge-sharing sessions.

Key Qualification Requirements

What you'll need for this role

Strong understanding of automation, fault tolerance, self-healing systems
Knowledge of Agile and Continuous Delivery practices
Ability to collaborate with developers, SREs, and infrastructure teams to shift-left operational improvements
Experience in Incident, Problem, and Change Management workflows
Understanding of operational metrics, RCA/PIR processes, and governance
Ability to lead or support major incident calls and stability reviews

How We Work

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office -- which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

Lead and Inspire: Drives trust, alignment, and enthusiasm
Think Big: Focus on the problems that most impact commercial outcomes
Champion the client: Understand and prioritise client's needs
Deliver at pace: Push for fast, sustainable growth;
Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

The Perks

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

Learn more about the Perks here!

Join us for this exciting journey. Apply now!

Number of openings

1

IG Group

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