About JOSYS

Josys, a dynamic B2B SaaS platform startup, has embarked on a mission to revolutionize IT operations globally, following an exceptional launch in Japan and securing $125 million in Series A and B funding. Our platform enables businesses to conquer the complexities of work-from-anywhere setups, rapid digital transformation, and the proliferation of SaaS applications by simplifying, optimizing, and securing their IT operations.

With a presence in 9 countries, including Japan, India, and the USA, our cutting-edge product technology center is located in Bengaluru, India. As we continue our rapid expansion, we aim to double our full-time employee headcount in 2024, enhancing our capacity to innovate and deliver.

Josys was spun off from RAKSUL, a celebrated Japanese unicorn and Forbes Startup of the Year 2018, which is renowned for driving transformation through three pioneering B2B e-commerce platforms.

About The Role

We are seeking a highly motivated and experienced DevOps/Infra Manager to lead our infrastructure, automation, and deployment efforts for our cutting-edge software products. You will be responsible for defining and implementing robust DevOps strategies, optimizing CI/CD pipelines, and ensuring the scalability, reliability, and security of our cloud infrastructure.

As a key leader, you will drive a culture of automation, monitoring, and continuous improvement, collaborating closely with development, security, and operations teams to enhance system performance and developer productivity.

Responsibilities

Leadership:
Be part of defining the DevOps strategy that is aligned with the organization’s vision and objectives.
Develop strategies for enhancing developer productivity & efficiency.
Lead cloud & infrastructure transformation.
Champion security & compliance (DevSecOps).
Drive reliability & observability at Scale.
Foster a Culture of Continuous Improvement.
Optimize Costs & Resource Utilization (FinOps).
Cross-Functional collaboration & stakeholder engagement.
Team Management:
Recruit and onboard talented Devops/SRE professionals.
Build, lead, and mentor a team of Devops/SRE engineers.
Manage teams for multi-timezone support.
Foster a collaborative and high-performing team culture.
Conduct performance reviews and provide professional development opportunities.

Technical Expertise

Cloud Adoption & Architecture:
Establish AWS as the primary cloud platform, ensuring alignment with business objectives.
Define a cloud-native architecture approach, leveraging AWS services.
Promote microservices & containerization to improve scalability and maintainability.
Define and standardize cloud native container registry.
Infrastructure as Code (IAC):
Define the IaC Vision & Roadmap
Select & Standardize IaC Tools
Implement Governance & Security in IaC (Policy as Code)
Drive Automation & Self-Service Infrastructure
CI/CD:
Define the CI/CD vision & roadmap
Standardize CI/CD tooling & architecture
Automate build & testing processes (Continuous Integration - CI)
Implement progressive & secure deployment strategies (Continuous Deployment - CD like Blue-Green, Canary)
Improve observability & incident response.
Observability:
Define observability vision & roadmap.
Implement the three Pillars (Logging, Metrics and Tracing) of observability.
Enable proactive incident detection & response mechanisms.
Optimize cost & performance of observability tools.
Compliance:
Define compliance goals & frameworks.
Automate security & compliance Monitoring.
Data protection & privacy compliance.
Audit readiness & continuous improvement.

Qualifications

Bachelor's or Master's degree in Computer Science or a related field.
Minimum 10+ years of experience in DevOps, SRE or Infrastructure roles, with at least 2+ years in a team management position.
Strong experience with AWS cloud platform and container orchestration (Kubernetes, EKS).
Deep understanding of Infrastructure as Code (IaC) and automation tools like Terraform, Ansible, or Chef.
Expertise in CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or ArgoCD.
Strong knowledge of monitoring, logging, and observability frameworks.
Strong knowledge of ISO and SOC2 compliances.
Hands-on experience with scripting and automation using Python, Bash, or Go.
Knowledge of security best practices and DevSecOps principles.
Experience in Agile methodologies.
Strong communication and leadership skills to drive cross-functional collaboration.
Proven experience in building and leading high-performing Devops teams.

Preferred Qualifications

Experience in a fast-paced, agile development environment.
Certifications from AWS on DevOps methodology.
Experience in managing multi-timezone support.
Experience working in B2B and building products from scratch would be a big plus.
Familiarity with AI-powered infrastructure tools and conceptswould be a great advantage.

Josys

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