Job Description – SRE / DevOps Engineer

Location: Pune

Job Type: Full-Time

Experience: 5–7 Years

Key Responsibilities

Operational Support

Provide day-to-day operational support for cloud-based systems and services, ensuring high availability and performance for connected tools and outdoor products.

Monitoring & Incident Management

Implement and manage monitoring tools such as Datadog and Mixpanel to proactively identify issues.
Participate in incident response activities to ensure quick resolution with minimal service disruption.

Collaboration

Work closely with development, security, and product teams to improve system reliability and security.
Contribute to establishing and maintaining operational and security best practices.

Cloud Management

Use AWS expertise to deploy, manage, and optimize services including API Gateway with Lambda, DynamoDB, RDS, and frontend hosting on S3 + CloudFront.

CI/CD Practices

Implement and manage CI/CD pipelines for mobile and web applications using Bitbucket-CI and Jenkins.
Ensure seamless, reliable, and automated software delivery.

DevSecOps Implementation

Integrate security practices into DevOps workflows to build a DevSecOps culture.
Work with GuardDuty, Security Hub, IAM, KMS, CloudTrail, Config, GRC, policy development, and control mapping.

Compliance Readiness

Understand SOC2, GDPR, NIST, ISO27001 and support readiness for regulatory & compliance audits.

Infrastructure as Code

Automate provisioning and resource management using Terraform or CloudFormation.

Continuous Improvement

Analyze performance metrics, identify optimizations, and help implement improvements.
Document best practices and system processes for knowledge sharing.

Documentation & Reporting

Maintain up-to-date system configuration, processes, and incident documentation.
Prepare regular performance and KPI reports for stakeholders.

Core Technologies & Skills

Cloud Technologies

AWS services: API Gateway, Lambda, DynamoDB, RDS, S3, CloudFront, CodeDeploy, IAM, VPC, EKS, EC2, Cognito, Secrets Manager, Route53.

Infrastructure as Code

Expertise in Terraform (including custom module development) and CloudFormation.

Serverless Architectures

Experience deploying and managing serverless solutions.

Containerization

Proficiency in Docker for building and shipping containerized applications.

Scripting

Strong in Shell and Python automation.

Version Control

Hands-on experience with Bitbucket (repositories, branching, code review).

AWS CLI

Comfortable using AWS CLI for automation and service management.

Monitoring Tools

Experience with Datadog, Mixpanel, and similar observability tools.

CI/CD

Practical experience with Bitbucket-CI, Jenkins, and Fastlane (Android).
Familiarity with iOS CI/CD is a plus.

Agile Development

Strong experience with Agile teams using Jira, Bitbucket, Confluence.

SQL

Basic SQL knowledge for debugging issues and running queries.

Core Competencies

Customer Focus
Digital Product Mindset
Collaboration & Teamwork
Building Trust
SRE Concepts (SLOs, SLIs, SLAs, error budgets, downtime accountability)
Excellent communication & customer service
Strong organizational and prioritization skills

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SRE / DevOps Engineer