Technology Manager II - Transactions

About lululemon:

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative products, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. As we continue to elevate our shopping experience, our India Tech Hub plays a key role in expanding our technology capabilities in Product Systems, Merchandising and Planning, Digital Presence, distribution and logistics, and corporate systems. Our team in India works as an extension of the global team on projects of strategic importance.

About this team:

This role is on a Digital Commerce & Transactions team in the lululemon technology organization. lululemon Engineering is dedicated to building secure, reliable, and performant products for our guests and partners. We embrace the philosophies of Agile, DevOps, and SRE to accelerate our development process and provide the most enjoyable, inclusive, and supportive work environment possible. We believe our journey is more fun when it is collaborative, as we focus on the future instead of the past. As Technology Manager, you will work as part of a global team supported by our business, engineering and architecture partners to help us collaboratively develop and deliver industry leading technology solutions that drive lululemon’s business goals.

A day in the life:

Lead and grow a team of skilled engineers, architects, and analysts through empathy and people-centric approach
Set the team's delivery roadmap and technical goals, working closely with technology leaders in North America and other partner teams.
Ensure team's deliverables meet the security, quality and engineering maturity standards set by enterprise architecture and engineering
Ensure that team is delivering as per the planned timelines by helping remove any blockers
Manage the resource and delivery plans for the team.
Ensure the right skills are being used to solve the right problems by supporting the team with coaching, skills development, and career path leadership
Being a role model and lead awareness and training for your team in our IDEA program - Inclusion, Diversity, Equity and Action.

Must Haves:

Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
Communicates with honesty and kindness and creates space for others to do the same.
Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
Fosters connection by putting people first and building trusting relationships.
Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

Key Responsibilities:

We are seeking a seasoned Technology Manager with expertise in Full stack, cloud and DevOps, and a strong understanding of AI-driven solutions. This role combines hands-on technical leadership with people management to deliver intelligent, scalable, and high-performing applications that enhance digital experiences.

Full stack & Cross-Platform Development:

Lead the design, development, and optimization of end-to-end web applications, spanning modern frontend frameworks (React/Next.js) and backend services (Java/Spring Boot, Node.js) with seamless integration into enterprise retail ecosystems.
Leverage deep expertise in IBM Sterling Order Management (OMS) to design, extend, and optimize key OMS modules (order creation, orchestration, payment, fulfillment, returns, inventory visibility), and build microservices/API layers around Sterling using best-practice patterns.
Drive end-to-end integration between web applications and Sterling OMS, including API gateways (Apigee), event-driven flows (Kafka), JMS queues, agents, and backend orchestration services.

AI-Driven Experiences:

Drive the adoption of AI/ML-powered capabilities, including personalized recommendations, predictive search, chatbots, voice interfaces, fraud detection, and computer vision-based experiences.
Collaborate with data science and product teams to integrate AI-driven insights and personalization into customer journeys.
Ensure responsible AI practices with a focus on performance, security, and ethical use of customer data.

Backend, Cloud & DevOps:

Architect and deliver microservices-based backends to web applications.
Apply DevOps principles (automation, observability, CI/CD) to streamline delivery cycles.
Design and manage cloud infrastructure on AWS/Azure with scalability, resilience, and cost efficiency in mind.

Leadership & Retail Domain Expertise:

Lead and mentor engineering teams across frontend, backend, and DevOps domains, fostering innovation and technical excellence.
Partner with product, design, and business stakeholders to shape guest experiences.
Stay ahead of industry trends in AI and omnichannel commerce to guide strategic technology direction.

Qualifications & Experience:

Bachelor’s degree in computer science/information technology, or in a related technical field or equivalent technology experience.
Minimum 12-15 years of work experience in designing, developing, and implementing computer software projects in a web and micro services-based environment.
5+ years of experience in a people management role
5+ years of experience working in an engineering environment utilizing cloud native technologies (AWS preferred)
5+ years hands on experience providing operational production support for cloud-based applications.
Experience delivering, productizing, scaling, and maintaining cloud-based enterprise services.
Experience working with an Agile team, CI/CD DevOps and Delivery processes.
Experience with Java Spring Boot, serverless, Apigee and EKS.
Experience developing solutions for retail or eCommerce businesses and other relevant domains is preferred.

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Technology Manager II - Transactions [T500-24164]