MangoApps builds enterprise products that makes employees at organizations across the globe more effective and productive in their day-to-day work. We are looking for techpros, great communicators and collaborators and efficient team players for this role. This is your opportunity to be part of a rapidly growing organization and gain a deeper level of expertise in AWS Cloud Infrastructure as you help us build and run a large scale, distributed, fault-tolerant software systems and infrastructure. Reach out to us if you are driven by scale and complexity challenges. The role involves -

50% Project based work:

Drive to change and constantly improve the service that is delivered to the customer with minimum disruption.
Perform tasks with competing priorities and adapt to changing business needs.
Create and Managing VM's with different combinations of OS and software using EC2 / RDS / Patching.
Manage high volume networks and large traffic websites and make recommendations for scaling when appropriate.
Drive automation for repetitive tasks to build efficiency and ensure consistent delivery.

40 % Break/Fix:

Apply analytical skills to assist in the resolution of complex, time-sensitive issues or escalate, when necessary, with a sense of accountability and sound personal judgment.
Apply advanced troubleshooting techniques on a variety of operating systems (Windows, Mac, Linux) to provide unique solutions to our customers' individual needs while adhering to security and best practice standards.
Experience troubleshooting application and service issues, implementing and communicating technical solutions.
Demonstrated experience to resolve issues and restore service quickly.
Possesses the tenacity to delve to the root of the issue quickly, understand why it happened, and prevent it in the future.

10% Team Collaboration:

Proven ability to collaborate with team members to achieve successful customer outcomes.

Requirements

In depth understanding of AWS S3 Lifecycles, EC2 and EBS volumes, AWS Networking and VPC, AWS Regions and Zones.
RDS performance monitoring and identifying data/sql issues using slow log query.
Proficiency in troubleshooting using AWS CloudWatch Insights or similar tools for Application Log/Database Log monitoring.
Hands-on experience working with ECS and Docker.
Automation experience with puppet or Ansible.
Proficient in scripting with bash and ruby/python.
Proficiency in GitHub and Git Actions
Expert level proficiency in Linux and application troubleshooting.
Proficiency in CloudFormation or Terraform (Good to have)

Why Explore a Career at MangoApps?

You are ready for your next challenge.
If you're looking to make an impact, MangoApps the place for you. We are a young organization and growing fast.
We focus on getting things done and know how to have fun while we do them.
You want to work in a fast-paced, dynamic environment where your contribution matters. We have a team of people who bring creativity, energy and excellence to every engagement.
The breadth of what we do means exceptional opportunities for learning and development.
As a group, we are flat and treat everyone the same.

What are we looking for in you?

Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.

Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment

Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.

Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.

GoGetter: Thrive in a startup mentality with a “whatever it takes attitude"

Skills:- AWS RDS, Docker, Puppet, Ansible and Ruby on Rails (ROR)

MangoApps

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