Job Summary

The Cloud Engineer will join our Cloud Transformation team and report to the Cloud

Transformation Manager. The transformation team is responsible for moving customers from

on-premise to the cloud. Our work environment is global (multiple time zones), fast-paced and

forward thinking.

Duties and Responsibilities

Responsible for solely leading, or partnering with other engineers, to move on-premise

customers to the cloud.

Work with customers to understand and integrate 3rd party applications within or with the

cloud deployment of our software.

Troubleshoot and resolve platform issues.
Treat automation as an opportunity, instead of a threat to job security, and help drive

process improvement.

Coordinate with the cloud engineers that build and operate systems for a rapidly growing

SaaS and Cloud hosting infrastructure.

Support the development lifecycle of platform design, deployment and debugging.
Help identify, resolve and prevent existing and future system bottleneck issues.
Provide technical assistance to developers, testers and engineers to improve operational

eciency, based on customer experiences.

Help improve/automate installation and deployment scripts.
Works well in a team environment with a strong customer service ethic.
Explore concepts, ideas and new technology to create Client solutions to problems.
Must be detail-oriented.

Qualifications

Vista installations, configuration and expertise in various modules within the applications
SSRS and Crystal report expertise
Ability to successfully complete project tasks as priorities shift.
Demonstrated experience supporting Windows Operating systems in 24x7 Production

environments.

Deep knowledge of Windows Server (2008 and 2012) tools and administration (AD, DNS,

IIS, etc).

Solid knowledge of Windows PowerShell.
Awareness of system automation strategies using home-grown or automated tools

(Puppet, Chef or others).

Working knowledge of metrics and alerts for uptime performance and usage.
Solid experience with Virtual deployments.
Network administration including VPN conguration and ODBC proxy server.
Solid understanding of networking concepts such as routing, gateways, remote

connectivity, etc.

Ability to understand the importance of controlling change without delaying deliverables.
Ability to draw demarcation points and logically step through complex troubleshooting

scenarios.

Preferred Skills And Experience

Prior ERP experiences
Proven Cloud infrastructure administration for AWS, Azure, Rackspace, Cloudstack,

Openstack or other providers in Production environments with GUI or API-based

deployment.

PaaS web and database conguration and deployment.
Experience using deployment tools (Octopus Deploy, Release Management, Jenkins and

others).

SQL (or other database) Server conguration, backup and maintenance.
Monitoring system conguration (SCOM, CloudWatch, CopperEgg, Pingdom, etc).

Non-Technical

Ability to directly work with peer groups (spread globally), customers and vendors to

understand needs and requirements.

Excellent verbal and written communications including documentation.
Driven and self-motivated to learn new technologies and achieve objectives.
Ability to work independently.
Ability to multi-task.
Good organization skills.
Strong interpersonal and communication skills.
Capable of clearly articulating ideas.
Able to express opinions in an environment of open communication.
Able to challenge conventional practices.

Working conditions

Work takes place in an oce setting. It requires the ability to sit and work at a keyboard for

extended periods and communicate with team members by phone, computer, and video

teleconferencing.

MHK TECH INC

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Cloud Transformation Engineer