We are looking for a highly experienced DevOps / Site Reliability Engineer (SRE) to support and operate mission-critical production systems across hybrid environments. The ideal candidate will have strong expertise in incident management, CI/CD, Kubernetes operations, and cloud infrastructure (AWS/Azure).

You will play a key role in ensuring system reliability, deployment stability, and rapid incident resolution, working closely with engineering and support teams.

Key Responsibilities

Production Operations & Incident Response (Primary)

Support 24x7 production systems for services and integrations
Participate in on-call rotation (primarily weekdays)
Troubleshoot incidents across:
CI/CD pipelines
Kubernetes clusters
API Gateway
Networking and applications
Perform incident triage, mitigation, and recovery
Ensure safe deployments with rollback mechanisms

Technical Skills (Mandatory)

Kubernetes Operations (deployment, troubleshooting, scaling)
CI/CD Tools: GitHub Actions, Azure DevOps, Octopus (or equivalent)
Cloud Platforms: AWS and/or Azure
Infrastructure as Code: Terraform (working with existing codebases)
Observability Tools: Prometheus, Grafana, logging systems

Scripting & Automation

Strong scripting skills in:
Bash
Python
PowerShell

Good to Have

Experience with API Gateway management
Knowledge of Cloudflare / APIM
Exposure to message queues (RabbitMQ) and caching tools (Redis)
Experience supporting legacy/Windows-based systems

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DevOps / SRE Engineer