Job Title: Information Technology Team Lead

Location: Hyderabad, India (Onsite)

Company: Nice Digitals (A Division of Nice Interactive)

Employment Type: Full-Time

Experience Required: 5+ years in Technology Leadership within the IT Industry (Experience working with Start-ups is a plus)

Role Overview

As the Information Technology Team Lead, you will be responsible for shaping and executing the company’s technology strategy, leading development teams, and overseeing the architecture, scalability, and delivery of all digital products and platforms. This is a strategic leadership role that also requires strong technical acumen and hands-on capabilities.

Key Responsibilities

Define and implement the overall technology strategy aligned with business objectives and client growth.
Lead the full lifecycle of project delivery including architecture, development, deployment, and maintenance of websites, marketing platforms, and digital products.
Manage and mentor cross-functional technology teams (developers, QA, DevOps, UI/UX).
Collaborate with marketing and operations teams to deliver performance-driven digital solutions.
Ensure robust data security, infrastructure scalability, and system performance.
Evaluate, implement, and optimize tech stacks, frameworks, and third-party integrations.
Lead initiatives for automation, CI/CD, and DevOps best practices.
Drive the design and deployment of AI agents and automation workflows that enhance customer interactions and internal processes.
Stay current with emerging technologies—especially AI, ML, and conversational agents—and integrate them where appropriate.
Oversee technical aspects of client-facing projects, ensuring quality, timeliness, and client satisfaction.
Manage IT budgets, vendor relationships, and procurement of technology services/tools.
Drive innovation by exploring emerging technologies relevant to web development, digital marketing, and customer experience.

Required Skills & Experience

5+ years of experience in the IT industry, with at least 5 years in a senior leadership or Information Technology Team Lead role.
Proven experience in managing large-scale web development and digital marketing technology projects.
Expertise in full-stack development, including modern front-end and back-end technologies.
Strong knowledge of cloud platforms (AWS, Azure, or GCP), web architecture, APIs, and security standards.
Experience with CMS platforms, SEO tools, analytics, and automation frameworks.
Hands-on experience with AI technologies, including AI chatbots, virtual assistants, and integration of AI APIs (OpenAI, Google Dialogflow, etc.).
Familiarity with white-label business models and client-centric service delivery.
Excellent leadership, decision-making, and team-building capabilities.
Strong communication and client interaction skills.

About Us

Nice Digitals, a subsidiary of Nice Interactive, has been delivering exceptional web development, online marketing, and white-label digital services since 2012. As a trusted partner to a diverse client base, we specialize in expanding businesses through innovative, client-centric marketing and technology solutions.

At Nice Digitals, we do not seek credit—we build reputations. Our focus is on being strategic promoters, not owners, of the brands we serve. Our team of creative and technical professionals is committed to delivering scalable, secure, and future-ready solutions that drive measurable business growth.

We’re now looking for an experienced Information Technology Team Lead to lead our technology function, enhance operational excellence, and align our digital capabilities with business goals.

Nice Digitals

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Information Technology Team Lead