Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to build the technology marketplace of the future. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best.

We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

No matter who you are, Pax8 is a place you can call home. We know there’s no such thing as a “perfect" candidate, so we don’t look for the right "fit" – instead, we look for the add. We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points. We believe in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.

We are only as great as our people. And we have great people all over the world. No matter where you live and work, you’re a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.

Position Summary:

The Sr. Site Reliability Engineer I is a proactive, disciplined, and collaborative individual with a focus on ensuring the reliability and performance of Pax8 services. They work on enabling teams with observability solutions, supporting the development lifecycle, and maintaining robust cloud infrastructure. The Engineer is involved in developing tools and processes to enhance service stability and availability. They bring a development mindset, excellent debugging skills, and a strong focus on automation and operational excellence. Their goal is to simplify system complexity by standardizing and streamlining technical solutions, maintaining consistency in common patterns, and minimizing the sprawl of redundancy to gain a high level of consistency.

Essential Responsibilities:

Increase developer velocity and system reliability by utilizing software development expertise, collaborating with engineering teams to address reliability concerns, analyzing the sources of issues and the impact on Cloud infrastructure to help the engineering community to work in a reliable, scalable environment (25%)
Standardize and implement baseline visibility across systems. Leverage programmatic monitoring to proactively address visibility gaps. Collaborate with teams to embed observability in the design phase, ensuring resilient and dependable systems. (20%)
Collaborate with Architecture and Platform teams to design automated solutions that eliminate repetitive tasks, enhance self-healing capabilities, improve service reliability, and enable developers to focus on delivering product features using proven, predictable frameworks (15%)
Prioritize security by collaborating with the engineering community to implement secure solutions, address issues proactively and reactively, and use lessons learned to establish best practices that minimize disruptions to product development (15%)
Elevate team capabilities through mentorship, project work assistance, design guidance, and participation in support and on-call rotations (15%)
Participate in incident response and post-incident analysis to drive improvements in system reliability by contributing to rapid recovery, conducting root cause analysis, and implementing changes based on post-mortem findings. (10%)

Ideal Skills, Experience, and Competencies:

At least five (5) to eight (8) years of experience supporting application development, preferably microservices and Java based web platforms.
Substantial, proven, software development experience.
Ability to show advanced proficiency of a relevant programming language (Java, TypeScript, Python, Groovy, Kotlin, VueJS, etc..
Advanced experience with one or more of the following frameworks (Spring, Spring Boot, JUnit, Mockito, Kotest, Stripe, Kafka, ElasticSearch, Netsuite, Oauth).
Experience using AI within the SDLC to quickly deliver reliable solutions
Strong experience with observability platforms, such as New Relic, Sumologic, Honeycomb, and similar tools to track performance and detect issues
Solid understanding of core AWS services, including EKS, RDS, and MSK (Azure knowledge is a plus)
Extensive experience with container technologies such as Docker and Kubernetes, with an emphasis on operational reliability
Proficient in Tomcat, Groovy, Kotlin, and Spring
Proven experience in debugging and troubleshooting applications, using both manual and automated methods
Database and SQL development experience
Understanding of IaC and configuration management using Terraform and Git
Understanding of CI/CD pipelines using GitHub Actions and ArgoCD
Experience working in a Lean/Agile environment using tools such as Jira, ClickUp, Asana or similar
Focus on meeting project commitments with predictability and urgency
Strong desire for automation
Ability to build strong customer relationships and deliver customer-centric solutions
Ability to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Ability to gain the confidence and trust of others through honesty, integrity, and authenticity
Ability to maneuver comfortably through complex policy, process, and people-related organizational dynamics
Ability to anticipate and adopt innovations in business-building digital and technology applications

Required Education & Certifications:

B.A./B.S. in related field or equivalent work experience

Compensation:

Qualified candidates can expect a compensation range of $125,000 to $155,000 or more depending on experience.

Will you now or in the future require Pax8 to commence (“sponsor”) or transfer an immigration case (such as an H-1B Visa, L-1 Visa, etc.) to employ you, commonly known as “sponsorship”? Please note, Pax8 currently is unable to consider applicants who require the sponsorship of a new employment-based visa or the transfer of an existing employment-based visa for this position. Pax8 remains committed to complying with all legal requirements and thank you for your understanding in this matter.

Expected Closing Date: 2/7/2025

*** Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed ***

At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:

Non-Commissioned Bonus Plans or Variable Commission
401(k) plan with employer match
Medical, Dental & Vision Insurance
Employee Assistance Program
Employer Paid Short & Long Term Disability, Life and AD&D Insurance
Flexible, Open Vacation
Paid Sick Time Off
Extended Leave for Life events
RTD Eco Pass (For local Colorado Employees)
Career Development Programs
Stock Option Eligibility
Employee-led Resource Groups

Pax8 is an EEOC Employer.

Equal Opportunities

Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.

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