Role Overview

This role is responsible for maintaining the operational integrity of Plexus' cloud-based and physical infrastructure, ensuring optimal performance and availability. You will manage virtualized and physical environments, ensuring the health of data storage, system uptime, and hosting infrastructure. Beyond system engineering, you will lead the deployment of code from staging to production environments and drive initiatives that directly improve IT operations and align with business objectives. This position requires interfacing with stakeholders to identify business needs and implement impactful changes.

Employee Value Proposition

As a DevOps Engineer at Plexus Worldwide, you will work with cutting-edge technologies like Kubernetes, Terraform, and New Relic while designing innovative, scalable infrastructure solutions. In this role, you will also be responsible for assisting with deployments, ensuring smooth and efficient delivery of applications and services across environments. With a commitment to work-life balance, professional growth, and collaboration, Plexus offers an environment that values continuous improvement and shared success.

Key Performance Objectives (KPOs)

Cross-Functional Collaboration
- Contribute meaningfully to cross-team projects involving DevOps, Security, Development, Operations, and Solutions Architecture.
- Deliver optimized systems, new features, and integrated services with measurable business outcomes.
Monitoring & Logging Enhancements
- Strengthen organizational monitoring and logging systems to reduce incident resolution time and increase system reliability.
- Achieve quantifiable improvements in incident avoidance metrics.
Automation & Self-Service Enablement
- Automate key infrastructure processes, reducing manual interventions to mitigate errors.
- Implement self-service tools that improve engineering team efficiency and reduce lead time for provisioning resources.

Essential Functions

Collaborate with engineering teams to design and implement scalable, cloud-based solutions.
Perform system engineering tasks, including software installation, access control, data backup, and system patching, with 99.9% success rate for availability and recovery processes.
Stay current on industry trends, implementing innovative techniques that enhance system performance.
Conduct training sessions to upskill teams, enabling adherence to best practices for infrastructure management and deployment processes.
Develop and maintain infrastructure as code (IaC) solutions to standardize and streamline deployments.
Ensure 24/7 availability for mission-critical systems, responding to issues with a 95% resolution rate within SLA parameters.
Lead automation initiatives for deployment pipelines, improving deployment speed and reducing errors.
Act as a subject-matter expert on network performance, troubleshooting, and optimization.

Performance Based Qualifications

Educational and Professional Foundations

Bachelor's degree in a relevant field or proven track record of equivalent experience delivering high-impact DevOps solutions.
Minimum of 3 years of demonstrated success in a DevOps or Systems Engineer role, with measurable contributions to team performance and operational outcomes.

Technical Certifications and Mastery

Achieved AWS Cloud Practitioner or SysOps Associate certification and Certified Kubernetes Administrator, ensuring expertise in managing cloud environments and container orchestration.
Demonstrated ability to apply certifications to reduce cloud infrastructure costs by at least 15% while maintaining or improving performance.

Infrastructure Design and Implementation

Deliver scalable, enterprise-grade architecture solutions with a 99.9% system uptime and high availability.
Proven ability to address and mitigate security vulnerabilities, measurable by reduction in incident response time.

Cloud Architecture and Monitoring

Extensive hands-on experience with AWS, leading to optimized cloud architecture with cost savings and performance improvements.
Strong understanding of monitoring solutions (e.g., Dynatrace, New Relic) that enhanced system observability and reduced mean time to resolution.

Containerization and Deployment

Lead containerization efforts using Docker and Kubernetes, improving deployment consistency and reducing rollbacks.
Deliver infrastructure as code (IaC) solutions via Terraform, CloudFormation, or CDK, reducing manual configurations wherever possible.

CI/CD and Automation

Deployed robust CI/CD pipelines with tools like Jenkins, Chef, and Ansible, achieving a reduction in deployment time.
Automate key processes to increase engineering team efficiency and self-sufficiency, with a focus on reducing manual interventions by 30%.

Problem-Solving and Innovation

Apply creative and innovative problem-solving approaches, leading to measurable improvements in system reliability and performance.
Introduce process improvements that enhanced team productivity and reduced bottlenecks across the DevOps lifecycle.

Leadership and Collaboration

Recognized as a DevOps champion by building collaborative relationships with internal teams to integrate security, reliability, and scalability into development workflows.
Demonstrated ability to mentor team members, resulting in improved technical proficiency and delivery timelines.

Communication and Decision-Making

Effectively conveye complex technical information to stakeholders, ensuring alignment on system design and implementation plans.
Consistently make informed decisions in high-pressure environments, balancing multiple priorities with successful outcomes.

Analytical and Critical Thinking

Identified and resolved complex business challenges using data-driven approaches, delivering actionable insights and clear conclusions.
Demonstrated strong critical thinking and motivation, consistently exceeding performance expectations and achieving measurable results.

Team and Relationship Development

Contributed to the professional development of team members, fostering a high-performance culture and positive work environment.
Built strong relationships with stakeholders, reflected in consistent satisfaction and collaborative success.

Employee Value Proposition

As an SDET, you'll have access to cutting-edge tools, technologies, and methodologies. You'll work in an environment prioritizing continuous learning, offering opportunities to master new programming languages, frameworks, and testing tools. Your role will also involve designing and evolving robust test automation frameworks, allowing you to develop your technical expertise and problem-solving skills. You'll play a critical role in shaping the quality and performance of our products, directly influencing customer satisfaction and business success. Your contributions in building scalable, reliable automation systems will have a measurable impact on the efficiency of the development lifecycle.

Key Performance Objectives

Within 30 Days:

Gain a solid understanding of existing testing frameworks, tools, and processes.
Collaborate with the team to identify opportunities for automation.

Within 90 Days:

Design and implement foundational components of the automation framework for data testing.
Develop and execute automated test scripts to support regression and functional testing.
Integrate test scripts into the CI/CD pipeline for seamless, automated deployments.

Within 6 Months:

Conduct performance and load testing to ensure software stability under high traffic.
Demonstrate proficiency in a new programming language relevant to the role.
Gain a deep understanding of our compensation structure and business impact.

Ongoing:

Continuously maintain and improve the test case library, ensuring it reflects current software architecture.
Research and implement updated tools and methodologies to enhance QA processes.
Collaborate with cross-functional teams to provide feedback on product designs and functional elements.

Performance-Based Qualifications

Education & Experience:

Bachelor's degree in science, Informatics, Engineering, or equivalent experience. Minimum of 3+ years in software development and testing.

Technical Expertise:

You have advanced programming skills in one or more languages (e.g., Java, Kotlin, C#).
You know automated testing frameworks and tools (e.g., Selenium, JUnit, TestNG).
Experience with performance and load testing tools (e.g., JMeter, Gatling).
You have a strong understanding of code flow and interactions between software components.

Collaboration & Communication:

You have a proven ability to collaborate across teams and influence positive outcomes.
Anticipates challenges and communicates proactively to mitigate risks.

Problem Solving & Innovation:

Identifies innovative testing approaches and consistently improves processes.
Adept at finding solutions and facilitating cross-functional project success.

Relationship Building:

Build trust with team members, fostering a positive and collaborative environment.

About Plexus

Founded in gut health. Experts in microbiome. Plexus Worldwide®, headquartered in Scottsdale, Arizona, is a renowned direct-selling company recognized as a top employer. Over the past 16 years, Plexus has dedicated itself to promoting hope, health, and happiness through its scientifically backed, innovative dietary supplements, weight management and personal care products sold primarily through Plexus Brand Ambassadors. As a six-time Best Places to Work awardee, Plexus prides itself on its robust organizational culture and commitment to community support and philanthropy. Our team is driven by a shared mission to empower individuals to achieve their health and wellness goals while offering additional income through the sale of products. Join us to be part of a team that values people, innovation, wellness, and community impact.

Our Core Values

We contribute to the overall growth and success of Plexus by embracing the Plexus core values:

We are One Plexus.
We are accountable.
We get the job done right.
We empower others.

Thank you for taking the time to apply for an opportunity with our One Plexus team! If you had any issues during the application process, please contact us directly at careers@plexusworldwide.com.

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