Overview

Prodapt is the largest and fastest-growing specialized player in the Connectedness industry, recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider across North America, Europe and Latin America. With its singular focus on the domain, Prodapt has built deep expertise in the most transformative technologies that connect our world. Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical. Prodapt designs, configures, and operates solutions across their digital landscape, network infrastructure, and business operations - and craft experiences that delight their customers. Today, Prodapt’s clients connect 1.1 billion people and 5.4 billion devices, and are among the largest telecom, media, and internet firms in the world. Prodapt works with Google, Amazon, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts in 30+ countries across North America, Latin America, Europe, Africa, and Asia. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 30,000 people across 80+ locations globally.

As CI (Continuous Integration) DevOps Engineers , we will play a critical role in designing and managing our distributed continuous infrastructure. We are responsible for building robust systems that improve developer productivity, performance, and reliability. Our team is focused on creating efficient and reliable automation processes to support our continuous integration environment. Our team builds systems with an eye towards improving developer productivity, performance, and reliability.

Our CII (Continuous Integration Infrastructure) team has a major impact across Square Hardware, through building and operating our on-prem data centers and AWS infrastructure, and optimizing mission-critical internal applications. We’re looking for a contributor to the development and maintenance of infrastructure via software tooling and automation, including assisting in level 1 on-call, triage, and debugging of our various tools and services. In addition, you will assist other engineers in development, testing, and roll out of high-profile features and other updates across our various organizations

Responsibilities

What you will contribute

Assist in the design, implementation, and maintenance of CI/CD pipelines.
Monitor and troubleshoot CI/CD pipelines to ensure smooth and efficient operation.
Providing level 1 support in triaging and debugging of CI pipelines, build failures, and other supporting services
Participate in periodic on-call duty to handle availability and efficiency of the continuous integration infrastructure
Gather context while following runbooks and standard process to create incident tickets and escalate as necessary.
Updating defined runbooks and standard processes as needed
Build scalable infrastructure to manage CI systems (both on-prem and AWS) and applications.
Minimize risk of reliability related failure outcomes as pertaining to durability, availability, performance.
Contribute to building automation tools to detect and remediate system health, and prevent those issues from reoccurring.
Contribute to building automation to help with capacity planning to scale our on-prem and CI AWS infrastructure.

Requirements

What you have

BS or higher in Computer Science or equivalent technical experience
3+ years of working knowledge of DevOps and application deployment processes.
2+ years experience configuring and debugging automated CI/CD pipelines (experience

with Jenkins is preferred)

Fundamental knowledge of version control (Git)
Demonstrated scripting experience (Shell, Bash)
Experience integrating CI with AWS EC2 cloud infrastructure
Excellent troubleshooting and system / network debugging skills
Excellent verbal and written communication skills

Even better if you have

Experience with Python development
Experience with metrics gathering and data dashboards like Datadog, Prometheus, etc.
History working alongside hardware and QA engineers

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