Platform Engineering Lead – Building Zoop's Next-Gen Infrastructure

Location: Pune, India
Experience: 7+ years

Why this role exists

Zoop is entering its scale-up phase — where speed alone is not enough. We are looking for a Platform Engineering Lead who has already helped companies move from fast growth to stable, secure, and cost-efficient scale, and can do the same for Zoop.

This role sits at the intersection of engineering velocity, security, reliability, and cost discipline. You will help Zoop evolve from strong DevOps foundations into a mature platform-led organization.

What success looks like

Engineering teams ship faster with confidence and guardrails
Cloud cost, security, and reliability are predictable, visible, and managed
CI/CD is trusted, enforced, and production-ready
Platform decisions reduce cognitive load instead of adding process

Scope & Expectations

This is a hands-on leadership role (architecture + implementation)
You will build, not just review
You will own the platform roadmap, not just infrastructure tickets
You will work as a force multiplier for product engineering teams—not a bottleneck

Key Responsibilities

Platform & Cloud Architecture

Own Zoop's platform and cloud architecture across GCP / AWS
Design opinionated, reusable platform patterns instead of one-off infra
Build and evolve Zoop's Internal Developer Platform (IDP) with self-service environments, golden paths / paved roads, standardized templates and guardrails
Lead Kubernetes and cloud-native adoption at scale
Drive infrastructure automation using Terraform, Pulumi or similar IaC tools

CI/CD, Reliability & Dev Experience

Establish strong CI/CD practices with quality gates and production readiness
Drive adoption of testing, automation, and safer deployment practices
Define and track golden signals, SLIs/SLOs, and incident response processes
Reduce operational toil and improve developer productivity
Make observability first citizen for any infrastructure using cost-efficient systems
Design observability as a stack that multiple teams can add seamlessly into their applications

Security, Privacy & Compliance

Build security-by-default into infrastructure and pipelines
Lead implementation and continuous readiness for: DPDP Act (India), ISO 27001:2022, SOC 2 Type II
Implement zero-trust principles, least-privilege access, and data isolation

FinOps & Optimization

Make cloud cost transparent and accountable across teams
Set up FinOps practices with budgets, alerts, and optimization routines
Balance build vs buy decisions with clear ROI thinking

AI, Data & MLOps Foundations

Enable secure and scalable ML/MLOps foundations
Define guardrails for AI workloads and sensitive data handling

Leadership & Collaboration

Work closely with engineering teams to align infra and product strategy
Mentor engineers and guide teams through change
Drive long-term initiatives while keeping execution practical

What we're looking for

Experience

6-8+ years building and running production infrastructure
Experience scaling platforms at high-growth or regulated companies
Strong hands-on background with: Kubernetes & cloud-native ecosystem, Service Mesh & Policy Engines, GCP, AWS and Azure, Terraform / Infrastructure as Code

Engineering & Operations

Solid understanding of SDLC and CI/CD systems (Jenkins or Gitops)
Experience with observability tools like Grafana, Prometheus, NewRelic
Comfortable reading and contributing to systems in Go, Python, or Node.js

Security & Compliance

Practical experience delivering ISO 27001 and SOC 2 controls
Strong understanding of data protection, privacy, and access control

Mindset

Bias for action with strong judgment
Analytical, cost-aware, and reliability-focused
Collaborative, calm under pressure, and open to feedback
Comfortable saying "no" when necessary and explaining why

Nice to have

Experience in fintech, identity, or regulated domains
Built internal developer platforms or shared infra tooling
Contributions to open-source projects

Why Zoop

Real-world problems in identity, data, and regulation
Opportunity to shape infrastructure foundations for the next phase of growth
High ownership and visible impact
Work with engineers who care deeply about quality, security, and scale

Proof-of-Skill

New Jobs

Platform Engineering Lead