Job Description

Technical Lead – Content Engineering – Research Application Services

We are actively seeking an exceptionally motivated individual who thrives on continuous learning and embraces the dynamic environment of a high-velocity team. As a valuable member of our team, you will contribute to delivering innovative cutting-edge solutions that drive the development of new products and features crucial to our customer base. This role involves collaboration across geographical and organizational boundaries, engaging with software engineers, architects, technical management, and business partners at all levels.

Joining the Research Application Services (RAS) team within the Content Engineering (CE) organization at Thomson Reuters, you will play a pivotal role in ensuring the quality, reliability, and availability of critical systems. These systems provide a suite of infrastructure services supporting a common set of search and information retrieval capabilities necessary for Thomson Reuters's research-based applications and APIs across its core products. Your responsibilities will encompass delivering content via shared services that underpin all our Tax and Legal Research products. Our enterprise search technology stands as a key differentiator in the market for our Legal research products, contributing significantly to the design, development, and maintenance of systems that facilitate data access and leverage Advanced AI and Machine Learning Algorithms for products like Westlaw, Westlaw Edge, CLEAR, and Practical Law.

Operating in a global, cutting-edge, and fast-paced environment, we focus on building large-scale systems, solutions, and shared services hosted on the public Cloud. In this role, you will play a critical and challenging part in the development and implementation of RAS services contributing to Thomson Reuters's flagship AI Acceleration for Legal Professionals (AALP) project. This initiative aims to integrate AI solutions into Thomson Reuters's key products, transforming legal research into a conversation-driven experience. Customers can now simply ask for information in a natural, conversational manner and receive a synthesized, high-quality response, complete with links to verify legal information, thanks to the integration of AI-based Large Language Models (LLMs).

We are seeking an ideal candidate with a track record of making impactful technology decisions in large, enterprise-scale software development programs, coupled with a DevOps mindset. The successful candidate will possess extensive skills in design, development, delivery, execution, leadership, and the ability to mentor and direct co-workers across geographic boundaries.

About You

In this role you will play a key technical lead role. Primary responsibilities for the role include working with technology peers and business partners to solve business problems and providing support to ensure the availability of our products are met.

Work closely with our business partners and stakeholders to identify requirements and priority of new enhancements and features and ensure that the stakeholders needs are being met.
Actively participates and collaborates in meetings, processes, agile ceremonies and interaction with other technology groups.
Works with Architects to assist in Architecture direction and finalize design.
Help break down deliverables into meaningful stories for the development team.
Provide technical leadership, mentoring, or coaching to software or systems engineering teams distributed across geographic locations. Proactively share knowledge and best practices on using new and emerging technologies across all the development and testing groups.
Provide technical support to operations or other development teams by troubleshooting, debugging, and solving critical issues in the production environment promptly to minimize user and revenue impact.
Ability to interpret code and solve problems based on existing standards.
Creates and maintains all required technical documentation / manual related to assigned components to ensure supportability.

About The Role

Bachelor’s or Master’s degree in computer science, engineering, information technology or equivalent experience
7+ years of professional software development experience
5+ years of experience with Java and REST based services
2+ years of Python experience
Ability to debug and diagnose complex issues.
Experience with version control (Git, GitHub)
Experience working with various AWS technologies (DynamoDB, S3, EKS etc.)
Experience with Linux
Infrastructure as Code, CICD Pipelines
Excellent and creative problem-solving skills
Strong written and oral communication skills
Knowledge of Artificial Intelligence
AWS Bedrock, Azure Open AI
Large Language Models (LLMs)
Prompt Engineering

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.

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