Scope of Work

Maintain Google Workspace configurations and performance following best practices.
Troubleshoot resolve technical issues related to Google Workspace products and services, and document solutions in our knowledge base.
Deploy and configure Google Workspace applications including Gmail, Drive, Calendar, and Meet.
Conduct a periodic review of system performance and an audit of the security and compliance posture.

Requirements

Collaborative, problem-solving mentality and behavior
Strong knowledge of Google Workspace applications and related technologies
Managing objects
Configuring services
Troubleshooting
Administer policies, third-party apps, and user authentication
Creating reports to support business processes
3+ years of experience of related experience, including 1+ years managing a Google Cloud environment
Google Workspace certification (e.g., Google Workspace Administrator)

Preferred Skills

Written communication: Create comprehensive documentation of troubleshooting resolutions, audit results, user training, and for general collaboration with team members.
Scripting and automation: Proficiency to streamline and automate routine tasks and workflows
Change management: Knowledge of principles and practices to maximize user adoption
Migration experience: Previous experience having migrated to or from Google Workspace or a similar cloud-based productivity and collaboration platform

Rivian

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