Overview

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

PURPOSE

As DevOps Engineer, you are responsible for ensuring the smooth functioning of an organization's software development and production systems. In collaboration with other developers and operations personnel, duties can encompass continuous integration, monitoring, automation, support for the integration testing framework, and software delivery to ensure that the organization produces the best product needed.

In SITA FOR AIRCRAFT – Engineering and Technology, you will be a member of the team tasked with supporting the uptime and availability of production mission-critical customer-facing cloud services across multiple regions, as well as providing 24x7 on-call support on a rotating basis (7 days in a calendar month). You will contribute to the creation of more consistent, automated application service availability and configurations. Enhance monitoring and respond to system notifications and alerts, and work continuously to optimize and improve the performance, security, and dependability of our systems to meet our customers' needs.

What You'll Do

Implement DevOps practices within the organization and encourage Development and Operations team collaboration, promoting team culture.

Participate in end-to-end incident resolution and root cause analysis in collaboration with other functional groups, business units, and vendors.
Support DevOps Applications in accordance with agreed standards that satisfy the technical, functional business requirements and specifications.
Establish Configuration Management, defining and configuring application features, implementing continuous integration, and using CI/CD DevOps practices.
Participate in the full lifecycle of small to large projects, ensuring that the developed solutions can meet the functional and business requirements of the Products.
Ensure the integration of requirements reflects systems dependencies, applications, and services within and outside of SITA For Aircraft and the larger airline community.
Provide expert advice and information on the Products you're accountable for.
Work in an Agile Scrum team, responsible for documenting technical processes and solutions in accordance with established DevOps principles and practices.
Continuous involvement in functions and processes including Application performance, defining, configuring Monitoring and responding to alerts and notifications.
Participate and contribute to the management of capacity, versions, and security vulnerabilities.
24x7 on-call support on a rotating basis (7 days in a calendar month)

Qualifications

EXPERIENCE

4+ years’ experience as SRE/DevOps Engineer
Minimum 3 years of substantial hands-on/real-world experience with Kubernetes Networking or exposure to other technologies such as Rancher, Azure Kubernetes Service (AKS), etc.
Demonstrable Hands-on experience in the Administration of CI/CD tools such as Bitbucket, Bamboo, Nexus and Helm
Enhance our internal development teams knowledge with your real-world expertise and ability to integrate into our Agile team.
Comfortable with working together with teams from several departments to facilitate the orderly execution of a proposed project plan
Familiar with monitoring and analyzing infrastructure performance using standard performance monitoring tools - Nagios, New Relic, Perfmon, PerfView, ProcDump, Debugging
Familiarity with Linux and UNIX systems (e.g. CentOS, RedHat) and command line system administration such as Bash, VIM, SSH.
Hands on experience in configuration management of server farms
Knowledge and proven hands-on experience in large-scale databases and distributed technologies, such as Kafka and Confluent Platform Kafka
Basic programming and scripting skills (preferably C/C++, Java, .NET, Golang, bash, shell, etc.,)
SRE & Agile methodologies with B. Tech./B.E. degree in Electronics & Telecomm or Computer Science
Demonstrated understanding of ITIL methodologies, ITIL v3 or v4 certification
Kubernetes Certified Kubernetes Application Developer(CKAD) nice to have

Education & Qualifications

Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent Telecommunications in-country qualification.

What We Offer

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

SITA

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