The Cloud Site Reliability Engineer (SRE) works closely with cloud development team, IT operations team and business partners to streamline and implement enhanced monitoring and alerting capability across infrastructure, application layers. By leveraging automation tools, SREs address and resolve issues, minimizing manual workload and enhancing system scalability and reliability. Their core focus lies in standardization and automation to build and run fault-tolerant systems. Typically, SREs possess a background in software engineering, system engineering, or system administration, coupled with substantial IT operations experience. SREs oversee availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.

Writing and developing code to automate processes, such as analyzing logs, testing production environments and responding to any issues?
Collaborates with agile teams and business partners to develop specifications that resolve problems and enhancement needs, including focusing on monitoring, and metrics for operational readiness
Identify bottlenecks in development and deployment processes and designs automation solutions to mitigate?
Develop new capabilities in displaying/monitoring/alerting on key performance indicators by tracking business transactions in real-time
Maintain and grow knowledge of platform configuration management, monitoring of established metrics, and troubleshooting ?
Provides continuous feedback to development teams on system stability, defect analysis, and system enhancements ?
Design and develop alert escalation and incident response automation?
Provide production support for cloud service outages and incidents and work on both tactical and strategic plans for outage prevention?
Provide feedback on resiliency and maintainability of solutions to Cloud and App architects?
Conduct disaster recovery scenario generation and testing?
Implement sustainable, audit-ready processes that support information technology controls, including deployment execution, access management, audits, incident management and related requirements.

Must-have technical skills:

Should have at least 3 years’ experience as a site reliability engineer on a cross functional agile team working in Azure.
Have working knowledge of agile development methodologies (scrum, sprints, KanBan etc.) and tools (Azure DevOps etc.)
Have at least 3 years hands-on experience using IaC tools Terraform, Github, Ansible and Packer
Proven experience across testing, integration, source code management, deployment and containerization
Sound problem-solving skills with the ability to quickly process complex information and present it clearly and simply?
Experience with cloud technologies and services including those for Compute, Storage, Databases and API Management
On-premise to cloud migration experience

Softworld, a Kelly Company

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Site Reliability Engineer