About the role

Manage and operate cloud services, collaborating with offshore development team for service software iterations, data monitoring and security compliance. This position requires a proactive individual with strong knowledge of administering a large SaaS stack, exceptional communication skills, and the ability to collaborate with cross-functional teams.

This is an on-site position located in our Bellevue, WA office.

Duties & Responsibilities

Responsible for the day-to-day operations of AWS and GCP based applications and services. Perform regular maintenance, including software updates, security patches, and backups, to ensure system reliability and security.
Understands technical experience in the utilization and implementation of tools to monitoring the operational performance of the application, ensuring it meets service-level agreements.
Cooperate with engineering team for identifying, investigating and troubleshooting error conditions. Help development team resolving any live incidents.
manage security controls for a multi-cloud architecture. continuously improve security technology stack, process and procedures
Understand Configuration Management (CM) for software updates and migrations of code.
Contribute to a smooth MDM onboarding and offboarding experience, manage mobile devices remotely.
Network with multiple partners and server providers.
Assist global team located at different time zone.
Proactively contributes to continuous improvement initiatives around tools, systems, process, analytics and reports.

Qualifications

Bachelor’s degree in computer science, Business, or related field. Advanced degree or professional certification in Compliance is a plus.
3+ years relevant experience.
Strong programming skills (prefer Python, Shell scripts).
Experience in managing containers, big data, network load, databases, and cloud storage products. Familiar with K8S, MongoDB, RDS, LB, S3, EMR, etc.
Strong analytical and problem-solving skills.
Experience working with a dynamic, global company. Excellent communication and interpersonal abilities. Bilingual Chinese English is better.
Must be organized, self-motivated and have strong attention to detail.
Must be both independent and a strong team player who thrives in a fast-paced environment.
Professional, accessible, and flexible to the changing needs of the department and region.
Able and willing to work flexible hours in order to accomplish daily/monthly tasks. This position may require weekend and or shift work hours.
Excellent work ethics and reliability.

Working Conditions

This role will typically be performed in an office-based with occasional travel. The noise level in the work environment(s) is relatively quiet.

Cognitive and Physical Demands

Daily/majority of the day: sitting, computer work, keyboarding, typing, wrist flexing/extension and other repetitive movements
Daily/consistent: Use of professional judgement in alignment with TCT Mobile, Inc. values and policies.
Frequently: Learning new software applications and recalling important processes.
Occasionally: kneeling, standing, reaching, twisting, grasping, and lifting (up to 20 pounds).

TCL North America

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