We are seeking a Cloud Operations Engineer to serve as the subject matter expert for enterprise cloud operations, Azure infrastructure, automation, and emerging AI cloud initiatives. This individual will support day-to-day cloud operations while acting as a strategic liaison between Cloud Operations and the Research Department for AI-driven and grant-supported projects.

This role combines traditional cloud engineering responsibilities with hands-on support for Microsoft AI Foundry, chatbot deployments, AI model deployment and monitoring, and secure cloud infrastructure operations.

No C2C candidates
Candidates must currently reside in the Atlanta, GA area
No relocation assistance available

Top Priorities

Strong Azure cloud engineering and operational support experience
Advanced Terraform and Infrastructure as Code (IaC) expertise
Working knowledge of Microsoft AI Foundry and AI-enabled cloud services
Experience supporting AI, chatbot, or machine learning initiatives
Deep understanding of Azure networking, security, governance, and compliance
Strong automation, monitoring, troubleshooting, and production support skills

Core Responsibilities

Serve as the primary cloud operations resource for AI and research initiatives
Partner with research teams supporting grant-funded cloud and AI projects
Configure, deploy, monitor, and maintain AI models and chatbot platforms within Microsoft AI Foundry
Support secure cloud infrastructure deployments aligned with enterprise governance standards
Act as the technical liaison between Research and Cloud Operations teams
Manage infrastructure deployment lifecycle activities across development, test, and production environments
Support operational monitoring, troubleshooting, incident response, root cause analysis, and post-deployment validation
Implement automation, CI/CD pipelines, reusable Terraform modules, and cloud governance controls
Maintain secure resource provisioning patterns that enforce private/internal-only access
Support change control, release management, rollback planning, and operational readiness processes

Required Experience

5+ years of experience in cloud operations, infrastructure engineering, or technical support
1+ year managing enterprise cloud infrastructure environments
Strong Azure experience preferred (AWS/GCP experience acceptable)
Hands-on experience with Terraform, PowerShell, Bash, Azure CLI, Bicep, or Ansible
Experience supporting virtualization technologies, including VMware, Hyper-V, or Azure Stack HCI
Working knowledge of ITIL operational frameworks
Strong experience with:
Azure networking (VNets, vWAN, VPNs, ExpressRoute, private endpoints, gateways)
Azure security and governance tools, including Key Vault, Security Center, Purview, Firewall, RBAC, Managed Identities, PIM, and Azure Policy
CI/CD automation and Git workflows using Azure DevOps, GitHub Actions, Helm, or Argo CD
Monitoring and observability solutions such as Datadog, Grafana, Prometheus, Azure Monitor, or Log Analytics
Kubernetes, Docker, AKS, and cloud-native deployment technologies
Active Directory, Entra ID, Linux, and Windows Server administration
High-availability, multi-region, disaster recovery, and business continuity strategies
Event-driven and telemetry platforms such as Event Hub, Kafka, Redis, or Snowflake
Enterprise troubleshooting, incident management, and operational support in 24x7 production environments

Preferred Qualifications

Microsoft AZ-900 certification
Experience with Azure AI Foundry
Exposure to AI/ML technologies, TensorFlow, cognitive computing, or document intelligence solutions
Experience supporting scalable microservices and distributed systems architectures
ServiceNow/CMDB experience
Experience implementing vulnerability management, dependency scanning, and release validation controls
Experience collaborating across engineering, infrastructure, security, operations, and research teams
Experience leading technical workshops, knowledge-sharing sessions, or cloud enablement initiatives

Ideal Candidate Profile

The ideal candidate will have strong ownership of enterprise Azure cloud environments, deep experience with Terraform and cloud automation, expertise supporting Kubernetes-based production systems, and the ability to support emerging AI platform initiatives while maintaining enterprise-grade security, scalability, governance, and operational excellence.

TM Floyd & Company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

We offer a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY.

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TM Floyd & Company (TMF)

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