Position Summary

The Senior Cloud & Infrastructure Engineer is a senior technical contributor responsible for the design, operation, optimization, security, and resiliency of the company's Microsoft Azure and hybrid infrastructure environment.

The role provides hands-on engineering support across Azure, identity, Windows infrastructure, virtualization, backup/recovery, disaster recovery, monitoring, and infrastructure services supporting business applications. It also partners closely with DevOps, Information Security, Application Development, Application Support, PPMO, and managed-service providers.

Key Responsibilities

Cloud Infrastructure & Azure

Design, implement, administer, and support Microsoft Azure infrastructure and cloud services.
Manage Azure subscriptions, resource groups, networking, compute, storage, identity integration, monitoring, and related platform services.
Monitor Azure service health and proactively coordinate responses to platform incidents and degradation. This reflects current operational work such as identifying an Azure Container Registry image-pull degradation and determining its impact on non-production environments.
Establish and maintain cloud engineering standards for availability, performance, scalability, security, and supportability.
Support cloud services used by application and DevOps teams, including Azure-hosted and AKS-based workloads.

Cloud Cost Management & Optimization

Continuously review Azure consumption, run rates, forecasts, budgets, and resource utilization.
Identify cost anomalies and optimization opportunities and work with technical owners to remediate them.
Ensure new infrastructure builds are reviewed for both technical requirements and cost efficiency.
Develop proactive monitoring and reporting for cloud spend.

Windows, Identity & Hybrid Infrastructure

Engineer and support enterprise Windows Server and hybrid infrastructure services.
Administer Microsoft Entra ID/Azure AD-related infrastructure capabilities and integrations.
Support On-Premises Active Directory, DNS, authentication, certificates, service accounts, and related enterprise services.
Troubleshoot complex infrastructure problems spanning cloud and on-premises environments.
Provide senior-level escalation support to internal IT teams and managed service providers.
Identify Azure AD and advanced Windows knowledge as important components of the current position.

Virtualization & Infrastructure Modernization

Support the modernization and reduction of legacy on-premises infrastructure.
Evaluate and implement virtualization technologies and migration strategies.
Participate in the organization's transition away from legacy VMware dependencies where appropriate.
Support Nutanix or comparable virtualization/hyperconverged platforms based on the approved infrastructure architecture.

Backup, Recovery & Disaster Recovery

Administer and support enterprise backup and recovery platforms, including Rubrik.
Assist with backup policies, monitor backup health, investigate failures, and support data-restoration requests.
Strong knowledge of e-Discovery
Serve as a technical contributor for Disaster Recovery planning, testing, documentation, and remediation.
Participate in production DR exercises and maintain infrastructure recovery procedures.
Develop sufficient knowledge and documentation to eliminate single-person dependencies for critical recovery functions.

Monitoring, Reliability & Operational Excellence

Implement and maintain proactive infrastructure and application-platform monitoring.
Support Azure Monitor, Log Analytics, alerting, capacity management, and infrastructure observability.
Investigate service degradation, performance issues, unusual consumption patterns, and platform incidents.
Drive root-cause analysis and preventative remediation.
Improve availability, reliability, performance, and cost efficiency through automation and standardization.

Security, Compliance & IT Controls

Partner with Information Security to maintain secure infrastructure configurations and remediate vulnerabilities.
Support internal and external audits and provide infrastructure evidence as required.
Ensure identified security and audit findings are remediated within agreed timelines.
Follow privileged-access, change-management, configuration-management, and infrastructure-security standards.
Maintain accurate infrastructure and operational documentation.

Project & Business Support

Provide infrastructure engineering support for PPMO-led business and technology initiatives.
Develop technical requirements, estimates, implementation plans, and infrastructure designs.
Deliver assigned project work on schedule and within approved budget.
Coordinate infrastructure dependencies with Application Development, DevOps, Application Support, Security, vendors, and MSP resources.
Participate in architecture and technical design reviews.

Required Qualifications

10+ years of progressive infrastructure, systems, or cloud engineering experience.
7+ years of hands-on Microsoft Azure engineering or administration experience.
Advanced knowledge of Windows Server and enterprise Microsoft infrastructure.
Strong experience with Microsoft Entra ID/Azure AD and hybrid identity.
Experience supporting enterprise backup and recovery solutions, ideally Rubrik.
Experience with VMware, Nutanix, Hyper-V, Azure virtualization, or comparable platforms.
Practical experience with Azure Monitor, Log Analytics, or similar observability platforms.
Working knowledge of DNS, networking, firewalls, load balancing, certificates, storage, and authentication.
Experience supporting disaster recovery and business-continuity exercises.
Experience with ITSM practices and platforms such as ServiceNow or Jira.
Strong troubleshooting skills across multi-tier cloud and hybrid environments.
Strong technical documentation and communication skills.

Preferred Qualifications

Experience with Azure Kubernetes Service (AKS), Azure Container Registry, and cloud-native application infrastructure.
Infrastructure-as-Code experience using Terraform, Bicep, ARM templates, or comparable tooling.
PowerShell scripting and infrastructure automation experience.
Experience with cloud financial management/FinOps practices.
Linux administration experience.
Experience supporting enterprise audit, ITGC, and cybersecurity requirements.
Familiarity with GitHub-based infrastructure or DevOps workflows.

Preferred Certifications

One or more of:

Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Solutions Architect Expert
Microsoft Certified: DevOps Engineer Expert
HashiCorp Certified: Terraform Associate
Nutanix, Rubrik, VMware, or relevant Microsoft security certification

Salary range: $150,000-$175,000 annual plus discretionary 15% performance bonus

TRAC offers an industry-leading benefits package including: medical, dental, vision, prescription coverage, 401k with company match, FSA, HSA, group life insurance, and generous PTO, sick and holiday time.

TRAC Intermodal

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