Senior DevOps & Systems Admin

Job Description

Opportunity Summary

We are looking for an enthusiastic and dynamic individual to join Upland as a Senior DevOps & Systems Admin and work with our local and global teams to administer our UplandOne Dev platform and supporting technology initiatives.

To perform well in this role, you should have an overall industry experience of 5 - 7 years. This global role will require overlapping hours with different time zones as required.

What would you do?

Architecture, administration, maintenance, and support of our software development platform and infrastructure (Jenkins, Git, Atlassian Suite, etc)
Work with technology teams to integrate their software product development workflows into the standard Upland OneDev platform (Git, Jira, Jenkins, etc)
Work on multiple projects encompassing many different technologies.
Work with transformation team, technology leadership, and other functional groups as necessary
Highlight risks, issues and proactively work with stakeholders to resolve them

What are we looking for?

Technical Skills

The following skills are needed for this role.

Experience:

5-7 years

Primary Skills: The candidate must possess the following primary skills:

Experience administering multi-node Jenkins build systems
Comfortable managing AWS infrastructure (EC2, AMI, S3, IAM)
Familiarity with agile software development methodology and tooling, especially continuous integration, and continuous delivery (CI/CD) e.g., Jenkins, CircleCi,TeamCity, Azure DevOps, etc.
Comfortable with shell scripting technologies (e.g. Bash, PowerShell, etc.)

Secondary Skills: It would be advantageous if the candidate also has the following secondary skills:

Experience administering Jira cloud environments
Comfortable with package management systems (Artifactory, npm, Nuget, etc.)
Hands-on experience automating infrastructure
Containerization experience (Docker, ECR, ECS, Kubernetes, etc.)
Familiarity with modern technology stacks (e.g., .Net, Java, JavaScript, RoR, etc.)

Soft Skills:

A self-starter with great communication and problem-solving skills
Exceptional troubleshooting and analytical abilities
Thrives collaborating in a team environment with a diverse range of people
Passionate about delivering an amazing customer experience
Able to have a change of mind, and able to change the minds of others
Writes clearly and concisely
Capable of working without a company office, with a fully remote team

Growth Skills:

Possesses a good work ethic; a self-starter with a desire to grow
Always looking for better ways to get the job done

Qualification

Bachelor’s degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field or equivalent combination of knowledge and experience. This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.

Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.

About SSO

Our R&D team is made up of a diverse group working out of multiple countries throughout the world. Our customers being enterprise level around the world. The team is small enough for employees to play a pivotal role in the development of our product, but we’re supported by a large global business meaning it’s also big enough for you to learn and develop your skills within an experienced team.

About Upland

Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.

Upland Software

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Senior DevOps & Systems Admin - SSO