About WCT:

WaferWire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data

and AI solutions through Microsoft's technology stack. Our services include Strategic

Consulting, Data/AI Estate Modernization, and Cloud Adoption Strategy. We excel in Solution

Design encompassing Application, Data, and AI Modernization, as well as Infrastructure

Planning and Migrations. Our Operational Readiness services ensure seamless DevOps, ML

Ops, AI Ops, and Sec Ops implementation. We focus on Implementation and Deployment of

modern applications, continuous Performance Optimization, and future-ready innovations in AI,

ML, and security enhancements. Delivering from Redmond-WA, USA, Guadalajara, Mexico and

Hyderabad, India, our scalable solutions cater precisely to diverse business requirements and

multiple time zones (US time zone alignment).

Job Role:

WCT is seeking a skilled and motivated DevOps Engineer to support the SIP Retention

platform and M365 Copilot platform. This role is ideal for someone passionate about live site

excellence, automation, and platform support at scale. You will play a key role in ensuring

service reliability, driving operational improvements, and supporting developer engagement

across Microsoft 365.

Responsibilities:

● Participate in Tier 2 live site rotations for SIP Retention, GC, and ESS services.

● Execute regular deployments, dataset onboarding, and regional expansions.

● Triage and mitigate Sev 3 ICMs and maintain/update Troubleshooting Guides (TSGs).

● Drive automation and tool improvements to enhance deployment and monitoring

workflows.

● Contribute to documentation and lifecycle management of bugs for the M365 Copilot

platform.

● Support internal and external developer communities through Stack Overflow and

platform announcements.

● Collaborate with engineering teams to ensure smooth onboarding and integration of

new datasets and services.

Required Qualifications:

● 3+ years of experience in DevOps, SRE, or software engineering roles.

● Strong scripting and automation skills (e.g., PowerShell, Python, YAML pipelines).

● Ability to manage compute resources, RBAC management.

● Experience with Azure DevOps, CI/CD pipelines, and cloud infrastructure.

● Familiarity with incident management systems (e.g., ICM) and live site practices.

● Experience supporting Microsoft 365 services or developer platforms.

● Excellent communication and documentation skills.

● Experience with Azure DevOps for managing pull requests and troubleshooting

pipeline automation.

● Ability to work cross-functionally in a fast-paced, distributed environment.

Equal Employment Opportunity Declaration:

WCT is an equal opportunity employer. All qualified applicants will receive consideration for

employment without regard to age, ancestry, color, family or medical care leave, gender identity

or expression, genetic information, marital status, medical condition, national origin, physical or

mental disability, political affiliation, protected veteran status, race, religion, sex (including

pregnancy), sexual orientation, or any other characteristic protected by applicable laws,

regulations and ordinances.

Requirements :

1. 8-10 yrs of exp

2. Individual Contributor role

3. Immediate joining

4. Good communication skills

5. willing to work in EST timings

WaferWire Technology Solutions

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