Head of DevOps

Job Title: DevOps Operations Head - Kubernetes & Database Environments

Location: Gurgaon

Employment Type: Full-Time

Reports To: Director DevOps

Job Summary

We are seeking a highly skilled and experienced DevOps Operational head to oversee the 24x7 operations of our Kubernetes and database environments across 14 geographic regions. The ideal candidate will have a strong background in managing large-scale, distributed systems, ensuring high availability, scalability, and performance. The candidate will lead a global team of DevOps engineers, database administrators, and SREs to ensure seamless operations, incident management, and continuous improvement of our infrastructure.

1. DevOps Strategy & Leadership

• Contribute to defining, shaping and executing the organization's DevOps vision, strategy, and best practices.
• Lead, mentor, and grow a team of DevOps engineers, DBAs and SREs.
• Collaborate with engineering, IT, developers, and security teams to ensure DevOps practices align with business goals.

1. DevOps Operational Management

• Oversee the 24x7 Devops operation - Kubernetes clusters, databases & tools environments across 14 geographic regions.
• Ensure high availability, scalability, and performance of production systems.
• Implement and maintain monitoring, alerting, and incident response processes to minimize downtime.
• Manage on-call rotations and ensure timely resolution of incidents.

1. Infrastructure Management and Optimization

• Manage the devops infrastructure on premises - ensuring scalability, reliability, security, and cost optimization.
• Ensure high availability, disaster recovery, and failover strategies are in place and working correctly all the time by conducting regular disaster recovery drills and ensure readiness for failover scenarios
• Implement automation to streamline deployment, scaling, and management processes.
• Collaborate with development teams to ensure infrastructure meets application requirements.

1. CI/CD & Automation

• Develop, implement, and maintain CI/CD pipelines for fast and reliable software releases.
• Drive automation of infrastructure provisioning, configuration management, and deployment processes.
• Improve software delivery speed and reliability by enforcing DevOps best practices.

1. Security & Compliance

• Ensure DevOps processes follow security best practices for full compliance, including vulnerability scanning, compliance checks, and incident response
• Implement and manage access controls, encryption, and vulnerability management processes.
• Collaborate with security teams to implement DevSecOps strategies.
• Maintain compliance with industry standards such as ISO 27001, SOC2, or HIPAA.

1. Vendor & Tool Management

• Evaluate and manage third-party tools and services for Kubernetes and database operations.
• Maintain relationships with cloud providers and other vendors.

1. Monitoring, Observability & Performance

• Implement and optimize monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK stack, Datadog).
• Ensure system reliability, uptime, and performance through proactive observability practices.
• Establish and maintain SLAs, SLOs, and error budgets to measure service performance.

1. Collaboration & Stakeholder Management

• Work closely with software development, IT operations, and security teams to streamline development and deployment workflows.
• Engage with business stakeholders to align DevOps practices with company objectives.
• Provide executive-level reports on DevOps performance, key metrics, and improvement initiatives.

1. Reporting & Metrics

• Provide regular reports on system performance, uptime, and incident trends to senior leadership.
• Define and track key performance indicators (KPIs) for operational excellence.

Key Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• 10+ years of experience in DevOps, SRE, or infrastructure management.
• 3+ years of experience managing Kubernetes clusters in production environments.
• 3+ years of experience managing distributed database systems (e.g., PostgreSQL, MySQL, MongoDB, Cassandra)
• Proficiency in infrastructure-as-code tools (e.g., Terraform, Ansible, Helm).
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, Datadog).
• Strong leadership and team management skills.
• Excellent problem-solving and communication skills.

Preferred Skills

• Master’s degree in a related field.
• Certifications in Kubernetes (e.g., CKA, CKAD) or cloud platforms (e.g., AWS Certified DevOps Engineer).
• Experience managing multi-region, multi-cloud environments.
• Knowledge of database performance tuning and optimization.
• Familiarity with CI/CD pipelines and GitOps practices.

Key Competencies

• Strategic thinking and ability to align operational goals with business objectives.
• Strong organizational and time management skills.
• Ability to work under pressure and manage multiple priorities.

Collaborative mindset with a focus on building strong cross-functional relationships