SITE RELIABILITY ENGINEER
(us Citizenship Required)
JOB DESCRIPTION
Join us as we pursue our disruptive vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most significantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!
Who We Are Looking For
The TechOps team is looking for leaders to help pave the way for maintaining, contributing to, improving upon and documenting the next generation of our large scale Cloud offering. At your core must be an insatiable appetite for technology, a deep passion for learning and a love for collaboration in an open and fun environment.
What You Will Do
Individuals on the TechOps team will be cross collaborating with multiple teams to
- Test features in our SplunkCloud offering.
- Develop and update documentation around configuration and infrastructural changes.
- Executing configuration and infrastructural changes on customer cloud environments.
- Leading customer related incidents in troubleshooting the SplunkCloud platform.
- Develop/update automation tools.
YOU SHOULD APPLY IF
- You have operational experience at scale. You have had hands-on roles that deal with operating systems (particularly Linux) and networking. You have worked with cloud technologies (particularly AWS). Your previous job titles might be something close to systems admin, network engineer or devops engineer.
- You're passionate about your work. Our customers are passionate about Splunk and we want the same from our engineers. You should enjoy actively being responsible for your work and be excited about your projects.
- You have experience in incident related participation/management.
- You love large complex systems. Experience in working on distributed systems or a passion for finding edge cases that appear at scale. You are interested in how to bring something from a small one off task to how to implement it across several thousand machines at once.
Requirements
- Must acquire the SplunkCloud Architect Certification within the first 2 years of employment.
- 2 - 3 years Linux experience.
- Basic to intermediate experience programming in one of the following languages (Python or GO).
- Must be able to work nights and weekends.
- Must be able to work on-call.
- Eligible to support a FedRAMP High environment (US only); US Citizenship Required
Prefered Skills
- Splunk administration.
- Experience working with Puppet.
- Experience working with Jenkins.
- Experience working with GCP or AWS.
- Powershell.
- Experience with Microsoft Azure is a plus.
Annual Base Pay $117,120 - $161,040 USD
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows
- 75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
