About GoKwik
GoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimisation and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure.
Backed by RTP Global, Z47, Peak XV, and Think Investments and bolstered by a $13 million growth round in June 2025 (total funding: $68 million), GoKwik is scaling aggressively across India and the UK.
Why This Role Matters
Our DevOps team is the heartbeat of reliability and velocity at GoKwik. Every deploy we ship touches billions in GMV and thousands of merchants who trust us daily. As a DevOps Engineer (I / II), you’ll be at the frontlines of ensuring our systems are always-on, resilient, and ready to scale. From designing self-healing infrastructure and debugging live incidents, to automating CI/CD pipelines and mentoring peers, you’ll directly shape how fast and how safely GoKwik can grow. This is a role where you don’t just keep the lights on, you power the engine.
What You'll Own
- Reliability at scale - build and optimise CI/CD pipelines, debug distributed systems, and design infra that heals and scales itself
- On-call ownership - take part in rotations, resolve incidents quickly, and drive blameless postmortems that turn learnings into playbooks
- Automation everywhere - use Terraform, Kubernetes, and scripting (Python/Go/Shell) to eliminate manual toil and accelerate delivery
- Observability mindset - create dashboards, alerts, and tracing that keep us ahead of issues
- Engineering partnership - work hand-in-hand with product and engineering teams to design architectures that are resilient from day one
- Continuous improvement - research, propose, and implement new tools and practices that make our infra faster, safer, and smarter
Who You Are
- You bring 1 - 8 years of experience in DevOps / SRE / CloudOps roles, ideally in fast-scaling SaaS or eCommerce environments
- Strong fundamentals in Linux, networking, and distributed systems
- Hands-on experience with AWS/GCP, Terraform, Kubernetes, and CI/CD tooling (Jenkins, GitHub Actions, etc.)
- Comfortable with on-call ownership, debugging production incidents, and improving reliability
- Solid scripting ability (Python, Go, or Shell) to automate and eliminate manual toil
- Curious, proactive, and eager to make systems faster, safer, and more reliable
- At higher experience levels: proven ability to design resilient infra, run chaos tests, mentor peers, and drive best practices across teams
How You'll Thrive At GoKwik
- You embed reliability into velocity, making systems faster and more stable
- You believe in a blameless, learning-first culture, where incidents spark improvements, not blame
- You treat uptime as sacred, 99.99999% isn’t just a number, it’s merchant trust
- You stay proactive, solving risks before they turn into fires
- You thrive in a high-trust, high-ownership environment, where engineers move fast and own outcomes
Why GoKwik ?
At GoKwik, we aren’t just building tools, we’re rewriting the playbook for eCommerce in India.
We exist to solve some of the most complex challenges faced by digital-first brands: low conversion rates, high RTO, and poor post-purchase experience. Our checkout and conversion stack powers 500+ leading D2C brands and marketplaces and we’re just getting started.
