A career in our Advisory Acceleration Centre is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Associate 2 You'll Work As Part Of a Team Of Problem Solvers, Helping To Solve Complex Business Issues From Strategy To Execution. PwC Professional Skills And Responsibilities For This Management Level Include But Are Not Limited To:
- Use feedback and reflection to develop self awareness, personal strengths and address development areas.
- Delegate to others to provide stretch opportunities, coaching them to deliver results.
- Demonstrate critical thinking and the ability to bring order to unstructured problems.
- Use a broad range of tools and techniques to extract insights from current industry or sector trends.
- Review your work and that of others for quality, accuracy and relevance.
- Know how and when to use tools available for a given situation and can explain the reasons for this choice.
- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
- Use straightforward communication, in a structured way, when influencing and connecting with others.
- Able to read situations and modify behavior to build quality relationships.
Responsibilities:
Job Description for Hashicorp support engineer
- Troubleshoot and resolve complex technical problems related to Hashicorp reported by our customers.
- Lead the incident call with diverse stakeholders
- Apply and test fixes in Non-Prod, and Production environment
- Document problem solutions in knowledge base.
- Meticulously document case progress and technical details throughout the support case lifecycle.
- Provide 24x7 on-call support via rotational schedule.
- Participate in recurring support review meetings, present challenges
and mitigation plan to Product owners
- Ensuring Incident is resolved within defined SLA’s,
- Provide input to assist with continual improvement
- Responsible to plan all new activities and deliver the same as per timelines
- Auditing Accounts and work on various reports, users’ server login issues and user permission issues as per requirements
Requirement:
Extensive knowledge in Cloud Security Design, Architecture and end to end solutions integration
- Excellent understanding of cloud security standards and regulations.
- Has worked on multiple client engagements in design, solution and architecture.
- Individual team player with thought leadership.
- Excellent knowledge in Azure cloud.
- Automation knowledge using python / terraform / powershell, arm templates
Hands-on experience with the Azure services like Resource Manager, Azure SQL, VNet, Azure
Diagnostics, OMS, Traffic Manager, CDN, Azure Notification Hubs, Azure Identity and Access
Management.
- Working experience with Building Azure DevOps,DevSecOps, CI/CD pipelines.
- Excellent communication skills.
Preferred Knowledge
- Strong understanding Kubernetes clusters, AKS , pods etc.
Understanding of deployment methodologies and tools is an added advantage to work with team
members responsible for the actual deployment of application and related automation.
- Application Integration for orchestrating application workflows (e.g. Step Function)
Preferred Skill
- Azure Cloud Security, DevOps, DevSecOps, CI/CD pipelines
Willing to work in US day shift (9AM EST - 5PM EST) / India night Shift (7 PM IST to 3 AM IST) and weekend support / on call support
Additional Job Description
Professional and Educational Background
- bachelor’s degree Preferred.
