About the client -
We are a world-changing team of AI researchers and engineers working on the cutting edge of generative AI. We are building systems that work across telephony, chat, video, email & text to assist & accelerate the human workforce with artificial agents.
Our focus is on helping customers improve their outcomes in the areas of Business Process (Customer service, IT support, Accounting, Human resources, Legal services, Marketing, IP Legal, etc.
5 days working - Hyderabad
Rounds: 1 Virtual, 1 Physical
Location: Hitech City, Hyderabad
Devops Engineer
About Us
We’re building a conversational voice assistant that transforms how people interact with
businesses. Join early and help shape our core services, data models, and AI/LLM platform.
The road ahead is ambitious: we’re scaling to thousands of concurrent calls, maturing an
AWS-native platform that is secure, observable, and cost-aware. You’ll play a critical role in
evolving our LLM/RAG stack, deploying reliable pipelines, and setting engineering
standards that will define the future of our platform.
What You’ll Do
● Design, maintain, and optimize CI/CD pipelines to enable fast, reliable deployments.
● Manage and scale AWS ECS/EKS clusters for containerized workloads.
● Implement strong monitoring, logging, and alerting systems for observability.
● Ensure platform security and compliance with HIPAA and SOC 2.
● Automate infrastructure using Infrastructure as Code (Terraform/CloudFormation).
● Continuously tune AWS usage for performance and cost optimization.
● Collaborate with developers to improve velocity and build self-service tooling.
● Support incident response, troubleshooting, and postmortems.
Must-Haves
● 5+ years in a DevOps, SRE, or Cloud Engineering role.
● Strong experience with AWS services (ECS, EKS, EC2, S3, RDS, IAM, etc.).
● Proficiency with Docker and container orchestration.
● Hands-on experience with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI).
● Solid understanding of monitoring and observability (CloudWatch, Prometheus, ELK,
etc.).
● Hands-on experience with Terraform or CloudFormation.
● Excellent problem-solving and collaboration skills.
Nice-to-Haves
● AWS Certifications (Solutions Architect, DevOps Engineer, SysOps Administrator, or
similar).
● Experience running Jenkins pipelines at scale.
● Background in security automation and compliance (SOC2, HIPAA).
● Cloud cost optimization experience.
● Knowledge of networking, secrets management, and incident response best practices.
● Strong scripting/automation skills (Python, Bash, or similar).
Why Join
● Real impact, real scale: Your work will power thousands of concurrent real-time calls
and mission-critical workflows.
● Ownership from day 1: Architect → build → deploy → monitor; no heavy bureaucracy,
just impact.
● Deep technical growth: Work across AWS (ECS/EKS, Lambda, S3, SQS/SNS,
CloudWatch), CI/CD, Docker/Kubernetes, and security/compliance.
● Challenging problems: Build secure, cost-efficient, low-latency pipelines and reliable
infrastructure at scale.
● Fast feedback loop: Automated CI/CD, observability, frequent releases, and clear
success metrics (latency, reliability, cost).
● Engineering culture: Code reviews, runbooks, postmortems, and a collaborative team
that values clear communication.
● Mission + rigor: Build HIPAA/SOC2-aligned systems that balance speed, security, and
reliability.
● Remote-friendly & collaborative: Pragmatic processes, respectful schedules, and a
focus on outcomes over hours.
