Location: San Jose, CA or New York City, NY (Remote considered; Travel required)
About Tessera Labs
Tessera Labs is redefining how enterprises modernize and operate their core systems using enterprise-intelligent AI. Backed by Foundation Capital and built by leaders from top technology and research institutions, Tessera delivers multi-agent AI systems that automate complex workflows across SAP, Salesforce, Workday, Snowflake, Oracle, and other mission-critical platforms.
Our mission is to compress years of enterprise transformation into weeks; safely, governably, and with measurable outcomes. We operate with extreme ownership, move quickly, and build at the frontier of applied AI for regulated, large-scale enterprise environments.
Role Summary
- Designs, modernizes, and migrates CRM platforms in large enterprise environments
- Combines deep Salesforce technical expertise with systems engineering and enterprise integration
- Focuses on Data Cloud, Agentforce, and large-scale CRM replacement programs
- Leads and supports Microsoft Dynamics to Salesforce (and vice-versa) replacement and porting initiatives
- Integrates Salesforce with backend ERP systems using modern integration patterns and middleware
- Operates in environments where governance, reliability, and auditability are critical
Key Responsibilities
Salesforce Systems Engineering and Platform Development
- Design, build, refactor, and remediate Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and configuration
- Stabilize and modernize complex, highly customized Salesforce orgs
- Rationalize data models, automation, and security to support scale and governance
- Align solutions with Salesforce architectural best practices and enterprise standards
CRM Porting and Platform Replacement (Microsoft Dynamics to Salesforce)
- Lead and support CRM replacement initiatives from Microsoft Dynamics to Salesforce
- Analyze Dynamics entities, workflows, and integrations and map them to Salesforce equivalents
- Design and execute data migration strategies, including transformation, validation, and reconciliation
- Rebuild business logic, automation, and user experiences to achieve functional parity
- Support cutover planning, parallel runs, and post-migration stabilization
Enterprise Architecture and ERP Integration
- Design and implement integrations between Salesforce and backend ERP systems such as SAP and finance platforms
- Use MuleSoft and related middleware for API-led connectivity and orchestration
- Work with REST/SOAP APIs, Platform Events, Change Data Capture (CDC), and ETL pipelines
- Define system-of-record boundaries, data ownership, and transactional integrity
Data Cloud, Agentforce, and AI-Enabled Automation
- Design and implement Salesforce Data Cloud ingestion, harmonization, and activation patterns
- Enable Agentforce-driven workflows and intelligent agents within Salesforce-centric processes
- Integrate Salesforce data and workflows into Tessera’s multi-agent AI platform
- Support modernization efforts involving fragmented data and legacy CRM implementations
Customer and Delivery Collaboration
- Act as a hands-on technical contributor during enterprise CRM modernization programs
- Collaborate with architecture, integration, AI, and delivery teams
- Communicate technical risks, tradeoffs, and design decisions to executive stakeholders
- Travel to customer sites to support critical milestones
Ownership and Operational Excellence
- Own production-grade solutions in regulated, mission-critical environments
- Balance speed with auditability, reliability, and long-term maintainability
- Contribute to internal best practices for CRM migration and Salesforce architecture
Technical Skills
Salesforce Platform
- Strong hands-on experience with Apex, LWC, Flows, and declarative automation
- Deep understanding of Salesforce data models, security architecture, and governor limits
- Experience across Sales Cloud, Service Cloud, and Salesforce Platform
CRM Migration and Porting
- Experience migrating from Microsoft Dynamics to Salesforce
- Strong understanding of CRM data modeling, workflow migration, and user experience parity
Integration and Middleware
- Hands-on experience with MuleSoft or equivalent middleware
- Experience integrating Salesforce with backend ERP systems such as SAP
Data, AI, and Automation
- Knowledge of Salesforce Data Cloud ingestion and activation patterns
- Exposure to Agentforce or AI-driven workflow automation
Cloud and Infrastructure
- Familiarity with AWS, Azure, or GCP
- Awareness of observability, logging, monitoring, and secure deployment practices
Required Qualifications
- 3–7+ years of experience in Salesforce systems engineering or technical consulting
- Strong hands-on Salesforce development experience
- Experience supporting CRM migration or large-scale modernization programs
- Ability to operate effectively in complex, ambiguous enterprise environments
- Strong communication skills across technical and executive audiences
- Willingness to travel (primarily U.S.)
Preferred Qualifications
- Salesforce Certified Technical Architect (CTA) or progress toward CTA
- Salesforce Application Architect and/or System Architect certifications
- Hands-on experience with Salesforce Data Cloud and Agentforce
- Experience integrating Salesforce with ERP systems in regulated environments
Compensation Range: $120K - $180K
