Department: Information Technology
Location: US-North Carolina-Raleigh
Description
Join a cross-functional DevOps team responsible for building and maintaining modern cloud infrastructure and internal platform capabilities that accelerate software delivery. You’ll help deliver reliable, scalable solutions for hundreds of internal users, with a focus on system integration—especially Identity and Access Management (IAM)—plus cloud operations, automation, CI/CD, and observability.
Role expectations
- Act as a Reliability/Support Engineer for the Identity and Access Management (IAM) platform, helping ensure availability, performance, and secure integrations.
- Partner with project teams to design and implement IAM integration solutions (e.g., SSO, provisioning, authentication/authorization flows) across internal applications and services.
- Build, improve, and maintain internal tools and automated processes to enable engineering teams to become more efficient and autonomous.
- Contribute to cloud infrastructure design, deployment, and support (AWS primary), including container-based workloads and supporting platform services.
- Automate application deployment, packaging, and other aspects of the release lifecycle using CI/CD best practices.
- Triage, debug, and resolve issues uncovered by QA, testers, and internal clients; drive problems through to resolution with strong ownership.
- Manage infrastructure and application changes using established change management and change control processes.
- Strengthen observability by leveraging metrics, logs, and tracing to improve reliability and reduce mean time to recovery.
- Collaborate frequently with Tech Leads, PMO, QA, and other stakeholders using agile methodologies (Scrum/Kanban).
What We're Looking For
- Cloud: AWS (deployment pipelines, monitoring/observability, core services)
- IaC: Terraform
- Containers: Docker; Kubernetes (AWS EKS preferred)
- Automation/Scripting: Python (primary), Bash (also used)
- Observability: Splunk (logs/tracing/metrics), SignalFX (or similar)
- CI/CD & tooling: Bitbucket, Bamboo, Jira (and related DevOps toolchain)
- OS: Linux servers; macOS laptops
What you’ll bring (required)
- BS/MS in Computer Science (or related field), or equivalent practical experience (MS preferred).
- 1+ years experience in DevOps, cloud operations, or systems administration (AWS preferred).
- Hands-on experience with AWS, especially deployment pipelines and monitoring/observability.
- Basic understanding of CI/CD concepts and best practices; experience with Git-based workflows.
- Programming/scripting experience in one or more of: Python, Bash, Java, JavaScript, Go, Ruby.
- Solid understanding of Unix/Linux fundamentals and troubleshooting in production-like environments.
- Familiarity with modern container concepts (Docker); willingness to learn Kubernetes/EKS deeply.
- Working knowledge of foundational systems engineering concepts (load balancing, capacity, firewalls, SSL).
- Strong communication skills (written and verbal), ability to collaborate across teams, and comfort working in agile environments.
- Self-driven, accountable, customer-focused mindset; comfortable with ambiguity and changing priorities.
Nice to have
- AWS certification.
- Experience operating or administering Kubernetes clusters (EKS or similar).
- IAM/Identity platform experience (Azure AD, Okta, Auth0, Ping Identity).
- Experience with Windows administration.
- Experience with distributed tracing and modern observability practices.
Leveling note
This role is well-suited for an early-career DevOps/Cloud Engineer who is eager to learn while contributing to real-world IAM reliability, cloud infrastructure operations, and release engineering.
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Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
