Our client is seeking a Cloud Delivery Engineer to lead the design, implementation, and support of Microsoft cloud services, with a focus on Microsoft Intune, Exchange Online, and Entra ID. This role will drive enterprise mobility, identity, and security initiatives across a global legal environment, ensuring secure and efficient access for both corporate and BYOD devices.
Responsibilities
- Design, implement, and manage Microsoft Intune MDM/MAM solutions for iOS/iPadOS and Android Enterprise devices.
- Develop and maintain device compliance policies, configuration profiles, security baselines, and App Protection Policies.
- Manage Conditional Access, MFA, Certificate-Based Authentication, and mobile security controls within Entra ID.
- Support Azure services impacting mobile authentication, authorization, application deployment, and Exchange Online connectivity, including Azure App Proxy and Azure VPN.
- Troubleshoot and resolve complex issues related to Intune, Conditional Access, Exchange Online, and mobile application management.
- Administer Exchange Online, including mail flow, security, and migration from on-premises environments.
- Manage Entra ID services including SSO, application registrations, access governance, and privileged identity management.
- Partner with Security, Risk, and Compliance teams to ensure Microsoft 365 and Azure services align with regulatory and client security requirements.
- Support Microsoft Defender technologies, including Defender for Endpoint and Defender for Office 365.
- Lead global Microsoft 365 and cloud infrastructure projects.
- Create and maintain technical documentation, standards, diagrams, and operational runbooks.
- Provide escalation support for complex Microsoft 365 and Azure incidents.
- Mentor junior engineers and support staff.
- Monitor platform health, performance, and capacity, recommending improvements for reliability and optimization.
- Stay current with Microsoft technologies and lead adoption of new features where appropriate.
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- 5–7 years of hands-on experience with Microsoft 365 and Azure technologies.
- Strong expertise with Microsoft Intune, Exchange Online, Entra ID (Azure AD), and Conditional Access.
- Experience managing enterprise mobility solutions, including Autopilot, app deployment, and cross-platform device management.
- Solid understanding of Microsoft Defender security and compliance solutions.
- Proficiency with PowerShell scripting and automation.
- Experience with Exchange Online migrations and hybrid environments.
- Microsoft certifications preferred.
- Experience in a law firm or highly regulated environment is strongly preferred.
- Proven ability to lead technical projects and collaborate with global stakeholders.
