Role – Infrastructure Engineer – L3
Location- Dallas, TX – Hybrid
Role Overv
iewAn experienced Infrastructure Engineer / Technical Specialist with 8+ years of experience in supporting, implementing, and troubleshooting enterprise IT infrastructure environments. Strong hands-on expertise across compute, storage, networking, hosting services, security, and cloud platforms, with the ability to contribute to infrastructure improvements, maintain operational stability, and support scalable and secure IT servic
es.
---Key Responsibilit
iesEnterprise Infrastructure Architect
ureo Support the implementation, configuration, and maintenance of enterprise IT infrastructure across on-premises, hybrid, and cloud environmen
ts.o Analyze technical requirements and contribute to stable, scalable, and secure infrastructure solutions under the guidance of senior architects or lea
ds.o Ensure infrastructure changes follow organizational standards, operational procedures, and compliance requiremen
ts.Infrastructure Support & Improvem
ento Monitor infrastructure performance, identify improvement areas, and recommend practical enhancements to improve reliability and efficien
cy.o Assist in infrastructure upgrade, migration, and modernization activities based on defined project plans and technical guidelin
es.o Prepare technical documentation, implementation notes, and operational handover details for infrastructure chang
es.Capacity Planning & Resilie
nceo Perform capacity planning for compute, storage, network, and cloud resources to support enterprise workloads efficient
ly.o Support backup, data retention, high availability (HA), and disaster recovery (DR) activities as per defined standards and runboo
ks.o Participate in DR drills, failover testing, and infrastructure validation activiti
es.Cloud & Hybrid Infrastruct
ureo Support and administer cloud-based infrastructure services on platforms such as AWS and Microsoft Azure, focusing on availability, security, and cost awarene
ss.o Work with IaaS, PaaS, and hybrid cloud environments for provisioning, monitoring, and operational suppo
rt.o Assist in cloud migration and infrastructure transition activities, including assessment inputs, build support, testing, and post-migration validati
on.o Use automation and configuration management tools such as Ansible, Chef, or equivalent technologies for standard operational tas
ks.Security & Complia
nceo Implement and follow IT infrastructure security policies and procedures across supported environmen
ts.o Ensure infrastructure operations comply with security, access control, patching, and vulnerability management requiremen
ts.o Coordinate with security teams to address findings, remediate risks, and maintain a secure infrastructure postu
re.Operational Excellence & Technical Supp
orto Support cost-effective infrastructure operations by identifying right-sizing, utilization, and standardization opportuniti
es.o Contribute to infrastructure optimization initiatives, including automation, monitoring improvements, and operational process enhancemen
ts.o Provide L3 technical support for complex infrastructure incidents, service requests, problem investigations, and change activiti
es.Database & Data Platform Expert
iseo Provide support and technical coordination for Relational, NoSQL, and Big Data platforms, includi
ng:§ Oracle, SQL Server, Postgre
SQL§ Hadoop, Spark, and other open-source big data technolog
ieso Support data platform availability, performance monitoring, backup coordination, and access/security complian
ce.
---Technical Skill
Set· Infrastructure Domains: Compute, Storage, Network, Hosting, Data Centers, Hybrid
IT· Cloud Platforms: AWS, Microsoft Az
ure· Automation & Configuration: Ansible, C
hef· Databases & Data Platforms: Oracle, SQL Server, PostgreSQL, Hadoop, Spark, No
SQL· Security: Security operations support, compliance controls, access management, patching, and vulnerability remediat
ion· Resilience: Backup, Disaster Recovery, High Availability, Data Retent
ion
---Value Delive
red· Maintains infrastructure stability through effective L3 technical supp
ort· Supports infrastructure modernization, migration, and cloud operati
ons· Improves operational efficiency through automation, monitoring, and process improvem
ent· Acts as a strong technical contributor for infrastructure operations and delivery te
ams
