Lead DevOps Enginer
Work time: 2 PM - 11 PM IST
Location: Hyderabad or Bangalore - Hybrid
Job Summary
Client is seeking an experienced Azure Cloud and DevOps professional at the Assistant Manager (Supervisor) level to support reliable, secure, and scalable Microsoft Azure platforms and Azure DevOps services. This role provides Level 3 support for complex production and platform issues, builds and maintains YAML and Classic pipelines, and manages Azure infrastructure through Terraform. The candidate will support microservices on Azure Kubernetes Service (AKS) using Kubernetes and Helm, and apply RBAC, operational controls, and ITIL practices across day-to-day services. They will also guide team members, coordinate with stakeholders, and drive measurable continuous improvement.
Essential Duties
Responsibility
- Level 3 Support: Provide Level 3 support for Azure Cloud, Azure DevOps, AKS, and related platform services. Troubleshoot complex incidents involving availability, deployment, performance, networking, access, and configuration. Lead technical investigations, document root causes, implement corrective actions, and keep stakeholders informed. 35%
- Azure Operations: Operate and improve Azure services across compute, storage, networking, identity, monitoring, and security. Use Azure Monitor, Log Analytics, and related tools to identify risks and improve reliability, capacity, and operational readiness. Follow ITIL Incident Management, Problem Management, Change Enablement, and continual improvement processes. 20%
- Azure DevOps & CI/CD: Configure and support Azure DevOps Repos, Boards, and YAML and Classic build and release pipelines. Implement branching policies, pull-request controls, approvals, environment promotion, and release practices. Help teams use Azure DevOps consistently to manage work, code, and deployments. 15%
- Infrastructure as Code: Develop, review, and maintain Terraform code and reusable modules to provision Azure resources. Integrate IaC into deployment pipelines and follow approved practices for state management, peer review, testing, security, and environment consistency. 15%
- AKS & Access Control: Support microservices running on AKS. Configure and troubleshoot Kubernetes resources and Helm charts, and partner with application teams to improve deployment reliability, scalability, observability, and recovery. Apply Azure RBAC and least-privilege access. Participate in planned after-hours maintenance and rotational on-call support as needed. 10%
- Other duties as assigned 5%
Qualifications
Education & Certifications
- Preferred: Bachelor's degree in Computer Science, Information Technology, Engineering, Information Systems, or equivalent professional experience.
- Preferred certifications: Microsoft Azure Administrator Associate, Azure DevOps Engineer Expert, HashiCorp Terraform Associate, CKA/CKAD, or ITIL Foundation.
Experience
- 8+ years of progressive experience in cloud engineering, infrastructure engineering, DevOps, platform engineering, or site reliability engineering.
- Proven experience operating and supporting production services in Microsoft Azure.
- Hands-on experience configuring Azure DevOps YAML and Classic build and release pipelines.
- Practical experience implementing Git branching and repository governance policies.
- Hands-on experience writing Terraform and deploying Azure resources through automated pipelines.
- Hands-on experience supporting microservices on AKS using Kubernetes and Helm charts.
- Experience applying RBAC and access-control standards in cloud and DevOps environments.
- Working experience with ITIL Incident Management, Problem Management, Change Enablement, and continual improvement.
Technical Skills
- Level 3 troubleshooting of complex Azure platform, deployment, performance, networking, identity, and access issues.
- Azure Cloud operations across compute, storage, networking, monitoring, security, backup, and recovery.
- Azure DevOps administration, including Boards, Repos, YAML and Classic pipelines, artifacts, approvals, and environments.
- Git branching strategies, branch policies, pull requests, peer review, and controlled code promotion.
- Terraform authoring, reusable modules, state management, validation, code review, and automated Azure deployments.
- AKS, Kubernetes, Helm, containers, and microservices support, including troubleshooting, scalability, and observability.
- Azure RBAC, least-privilege access, managed identities, service connections, and access reviews.
- Scripting in PowerShell, Bash, or Python, plus familiarity with Azure Monitor, Log Analytics, and Application Insights.
Leadership & Soft Skills
- Ability to supervise day-to-day technical work, provide clear direction, and mentor engineers.
- Clear written and verbal communication with technical teams and business stakeholders.
- Strong ownership, prioritization, analytical thinking, and structured problem-solving.
- Ability to manage multiple priorities, make risk-based decisions, and lead improvement initiatives.
