At MeetRecord, we are reimagining the revenue tech stack around customer conversations.
MeetRecord's revenue intelligence platform helps businesses gain in-depth visibility into customer conversations to automate coaching and accelerate deal flow. Revenue leaders can analyze root causes, track market intelligence, and devise a blueprint to close deals faster.
Over the last two years, MeetRecord has grown at a top-percentile pace, with 80% of its customers in the US market. MeetRecord is backed by SWC Global, Powerhouse Ventures, All in Capital, and GSF, which have backed successful SaaS companies like Whatfix and Slintel at an early stage.
If you are someone with a passion for creating innovative global products and thrive on solving hard problems, be part of our early-engineering team!
You Will
- Apply SRE principles to enhance the reliability and scalability of production systems.
- Define and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to measure system reliability.
- Conduct root cause analysis for incidents and implement preventive measures.
- Implement and maintain monitoring tools such as Prometheus, Grafana, or similar to ensure proactive system monitoring.
- Set up alerts and dashboards for real-time system health monitoring.
- Participate in on-call rotations, responding to incidents and ensuring timely resolution.
- Work closely with cross-functional teams, including developers, and operations, to foster a culture of collaboration.
- Document processes, configurations, and best practices to promote knowledge sharing.
You Are
- A top talent software engineer with hands-on experience in developing web applications, with 1+ years of SRE or backend experience in a company or personal projects
- Experience with any of these Languages: Python and JS
- Experience with AWS, Database administration, Queues administration will be highly valued
- Experience in microservice architecture.
- Obsessed about availability, reliability and metrics
- Experience with Docker, CI/CD, 1 click deployments
- Experience building monitoring into your code, tweaking dashboards, defining alerts, writing runbooks
- Strong organisational and interpersonal skills, with experience developing and instilling a culture of operational maturity.
You’ll Get
An opportunity to share success with engineers solving complex challenges in an early-stage, funded start-up company.